At a Glance
- Tasks: Manage creative operations, optimise systems, and turn data into actionable insights.
- Company: Join The B-Hive, an in-house agency for top beauty brands like No7 and Soap & Glory.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Other info: Great career growth opportunities in a community-focused workplace.
- Why this job: Be part of a creative team that values innovation and collaboration in the beauty industry.
- Qualifications: Experience with Adobe Workfront and strong data management skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
- Creative Operations Manager, Tech, Systems & Data, The B-Hive
- Nottingham OR London
About the Role
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand.
We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.
Reporting to the Head of Creative Operations, you'll own and optimise the systems, data and tech that underpin how work moves through B-Hive, helping us become a smarter, more efficient and data-led creative agency.
Strong, hands-on Adobe Workfront experience is mandatory.
You'll be confident administering and optimising Workfront, building reports and dashboards, interrogating data and using it to improve workflows and decision-making.
You'll also support our wider Adobe ecosystem, including AEM Assets and Content Hub.
Key responsibilities
- Adobe Workfront: Own admin and optimisation, including workflows, templates, forms, fields, dashboards, user access and governance.
- Reporting & insight: Build and maintain Workfront reports and dashboards across utilisation, forecasting, workload and commercial performance, turning data into actionable insight for agency leadership.
- Workflow optimisation: Identify opportunities to simplify and automate processes, improve system adoption and make our tools work better together.
- AEM & asset management: Support AEM Assets and Content Hub, including metadata, asset workflows, governance and Workfront integrations.
- Commercial operations: Support billing, PO, invoice and freelance recharge processes, ensuring accurate data and robust financial reporting.
- Technology & governance: Oversee agency systems, licences, subscriptions and access, working closely with IT, Adobe and other technology partners.
- Continuous improvement: Keep on top of Adobe releases and new functionality, proactively identifying, testing and implementing improvements.
- Training & adoption: Create guidance and training to help teams use our systems effectively and consistently.
- What you'll need to have (Our Must-Haves)
- Adobe Workfront: Own admin and optimisation, including workflows, templates, forms, fields, dashboards, user access and governance.
- Reporting & insight: Build and maintain Workfront reports and dashboards across utilisation, forecasting, workload and commercial performance, turning data into actionable insight for agency leadership.
- Workflow optimisation: Identify opportunities to simplify and automate processes, improve system adoption and make our tools work better together.
- AEM & asset management: Support AEM Assets and Content Hub, including metadata, asset workflows, governance and Workfront integrations.
- Commercial operations: Support billing, PO, invoice and freelance recharge processes, ensuring accurate data and robust financial reporting.
- Technology & governance: Oversee agency systems, licences, subscriptions and access, working closely with IT, Adobe and other technology partners.
- Continuous improvement: Keep on top of Adobe releases and new functionality, proactively identifying, testing and implementing improvements.
- Training & adoption: Create guidance and training to help teams use our systems effectively and consistently.
- Where Your Brilliance Can Take You
At Boots, we believe in your potential. You'll have the opportunity to grow your skills and advance your career in a supportive environment that values your contributions.
Why Join Us?
We're more than just a workplace; we're a community.
Our Employer Value Proposition is built on collaboration, trust, and progress.
You'll be part of a team that champions inclusion and values individuality.
- Rewards Designed for You
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Who We Are
At No7 Beauty Company, we're proud to create the best in beauty for everyone.
Join us in our mission to deliver care, confidence, and connection in communities across the UK and Ireland.
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Creative Operations Manager, Tech, Systems & Data, The B-Hive employer: BOOTS
Boots is an exceptional employer, especially for those looking to make a meaningful impact during the festive season. With a strong emphasis on teamwork and customer service, employees enjoy a supportive work culture that fosters personal growth and offers industry-recognised training. Additionally, the generous employee discounts and wellbeing support ensure that staff feel valued and motivated throughout their time with us in London.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Operations Manager, Tech, Systems & Data, The B-Hive
✨Show Off Your Creative Juice
As a freelancer in marketing communications, your portfolio is your golden ticket! Make sure you’ve got a killer online presence showcasing projects you've worked on, including any campaigns or content pieces. Don't just toss it together; highlight the impact you've made with metrics whenever possible!
✨Join the Marketing Circuit
Get yourself into the local or online marketing communities, like the AMA (American Marketing Association) or industry-specific groups on LinkedIn. Attending events, workshops, or webinars can help you connect with potential clients or collaborators who might need your skills.
✨Leverage Social Media Authentically
Use platforms like Instagram and Twitter to share your insights on marketing trends or showcase your past work. Creating engaging posts or even threads with tips can boost your visibility and position you as a go-to expert in your niche.
✨Tap into Your Network
Don’t shy away from reaching out to old colleagues, friends, or acquaintances in the marketing space. A simple message asking if they know anyone in need of freelance support can open unexpected doors. Remember, personal connections can lead to opportunities that job boards can’t!
We think you need these skills to ace Creative Operations Manager, Tech, Systems & Data, The B-Hive
Some tips for your application 🫡
Craft a Portfolio that Pops:As a freelance marketer, your portfolio is your best friend! Make sure to showcase your best marketing campaigns, social media content, and any communications strategies you've developed. Don't just list your experience; highlight the results you achieved for your clients to demonstrate your talent.
Show Off Your Creativity:Marketing and communications thrive on creativity, so don’t hesitate to let your unique style shine! Whether it’s your CV layout, your cover letter’s voice, or even your email subject line, a bit of flair goes a long way in making you stand out to BOOTS.
Define Your Services and Rates:Freelancing means you're running your own show! In your application, be clear about the services you can offer BOOTS and include your rates if appropriate. This helps potential clients understand what they can expect from you and makes it easier for them to consider working together.
Don’t Forget About Availability:Clients want to know when they can start working with you, so be upfront about your availability in your application. Whether you can take on a project immediately or have a schedule lined up, being clear about timelines will make you a more attractive candidate for Creative Operations Manager, Tech, Systems & Data, The B-Hive at BOOTS.
How to prepare for a job interview at BOOTS
✨Showcase Your Portfolio
When interviewing for a freelance gig in marketing communications, having a strong portfolio is crucial. Make sure you have examples of your best work, whether that's social media campaigns, press releases, or content pieces, ready to share with the team at BOOTS.
✨Familiarise Yourself with Marketing Tools
Since this role involves communication, be prepared to discuss the specific tools that you use for managing campaigns and analytics, like HubSpot or Hootsuite. Being able to demonstrate your technical comfort with these platforms can really set us apart from other candidates.
✨Pitch Your Unique Value
Freelance roles are all about standing out, so don’t just talk about what you can do—pitch why you’re the perfect fit for BOOTS. Focus on your unique style, previous client success stories, and how you can tailor your approach to their needs.
✨Prepare to Discuss Your Availability
Since this is a freelance position, expect to chat about your availability and workload management. Have a clear plan on how you can fit this role into your schedule while ensuring quality output, as this will establish reliability and professionalism with the hiring team at BOOTS.
