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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Boots Opticians, a diverse and inclusive workplace.
- Benefits: Quarterly bonuses, generous discounts, and flexible benefits scheme.
- Other info: Opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in customers' lives while developing your career.
- Qualifications: Passion for customer care and a desire to learn.
The predicted salary is between 20000 - 25000 £ per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same.
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What you’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
Retail Assistant (Opticians) in Cornwall employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Opticians) in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Boots Opticians brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Retail Assistant (Opticians) in Cornwall
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you've gone the extra mile to help someone, as this aligns perfectly with what we value at Boots Opticians.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that relate to the Retail Assistant role. Highlight any previous retail or clinical experience you have, as it shows us you're ready to hit the ground running!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. We appreciate authenticity and want to see how you would fit into our inclusive team at Boots Opticians.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it and hopefully welcome you to our team!
How to prepare for a job interview at Boots
✨Know the Role Inside Out
Before your interview, make sure you understand the Retail Assistant role at Boots Opticians. Familiarise yourself with the responsibilities like customer interaction, pre-screening activities, and eyewear solutions. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Care Passion
Since this role is all about building relationships with customers, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your passion for customer care.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, training opportunities, or the company culture at Boots Opticians. This shows that you're not just interested in the job, but also in how you can grow within the company.
✨Dress the Part
As you'll be working in a retail environment, it's important to dress smartly for your interview. Aim for a professional yet approachable look that reflects the brand's image. This will help create a positive first impression and show that you take the opportunity seriously.