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- Tasks: Support product development by managing consumer panels and conducting product testing.
- Company: Join Boots, the #1 Skin Care brand in the UK, known for inclusivity.
- Benefits: Enjoy flexible benefits, employee discounts, and a supportive work environment.
- Why this job: Make a real impact on skincare products that customers love.
- Qualifications: Degree in Social Science or related field with 2+ years of relevant experience.
- Other info: Opportunities for part-time roles and support during the application process.
The predicted salary is between 28800 - 43200 £ per year.
Welcome to the No7 Beauty Company - we have an exciting opportunity to join our business and be part of the #1 Skin Care brand in the UK as a Panel & Consumer Evaluation Technologist, supporting the development and launch of great new products. Reporting into the Consumer Science & Panel Manager, you will be working with an experienced and dedicated team within the Product Performance & Testing Team. Our team manages well-established consumer panels in the UK and US, to gather insights into key consumer tensions, build stronger consumer connections and deliver product efficacy testing, to ensure our products deliver tangible results that our customers will love.
Key responsibilities
- Support the management and maintenance of the consumer panels in the UK and US, ensuring the necessary size and diversity for both research and product testing activities are met.
- Lead targeted recruitment of new panellists to support specific research activities or product development projects when required, collaborating with internal partners and external panel suppliers.
- Champion the design of all panel communication and documentation, including the consumer websites, adhering to legal standards and best practice.
- Review and execute opportunities to enhance the experience of the consumers, working with existing partners and through new technologies.
- Deliver targeted panellist recruitment to meet the KPIs specific to each study for consumer research and product testing, using expertise and knowledge to select the best approach.
- Conduct the testing of new products, prototypes and technologies, utilising in-depth expertise and experience in product testing and design.
- Through direct ownership or third parties, generate robust data to support product performance and claims.
- Generate performance & marketing claims through analysis, assessment & transformation of data to support the development and launch of great new products.
What you'll need to have
- Degree in Social Science (e.g. Psychology, Sociology), Sensory Science or Cosmetic Science (or equivalent).
- 2+ years experience in scientific communications, claims substantiation or evidence generation in the skincare, cosmetics, or healthcare sectors.
- Experience of qualitative and quantitative consumer research methods plus product testing/evaluation methodologies.
- Good statistical and analytical skills.
- Confident making recommendations based on outcomes.
- Excellent communication skills, able to translate complex science into clear, concise narratives appropriate for diverse audiences.
- Strong capability at communicating with members of the public, both verbal and written.
It would be great if you also have
- Experience with Website maintenance
- Experience in Data Privacy (GDPR Policy)
- Customer service experience
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Claims Evaluation Technologist employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Evaluation Technologist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Boots or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims evaluation and consumer research. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your passion for skincare and consumer insights during interviews. Share examples of how you've used data to drive decisions or improve product testing. This will demonstrate your fit for the role and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Boots.
We think you need these skills to ace Claims Evaluation Technologist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Evaluation Technologist role. Highlight your relevant experience in scientific communications and consumer research methods, as this will show us you’re a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about skincare and how your background aligns with our mission at Boots. Keep it concise but engaging, and don’t forget to mention any specific projects or achievements.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and if you can, include examples of how you've successfully communicated complex information in the past.
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right people quickly. Plus, you’ll find all the details you need about the role and our company culture!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Make sure you brush up on your knowledge of consumer research methods and product testing. Familiarise yourself with the latest trends in skincare and cosmetics, as well as any recent innovations from the No7 Beauty Company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Communication Skills
Since the role requires excellent communication skills, prepare to demonstrate how you can translate complex scientific concepts into clear narratives. Think of examples where you've successfully communicated findings or insights to diverse audiences, and be ready to share them during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle real-world situations. Prepare scenarios related to panel management or consumer recruitment, and think about how you would approach challenges like ensuring diversity or meeting KPIs.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the types of products you'll be working on, or how they measure the success of their consumer panels. This shows your enthusiasm and helps you gauge if the company is the right fit for you.