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- Tasks: Engage with customers, assist with eye tests, and provide tailored eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace focused on personal growth.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while learning through our 'Step Into Optics' programme.
- Qualifications: Passion for customer care and eagerness to learn are essential.
- Other info: Flexible working options available; we support your journey every step of the way.
The predicted salary is between 28800 - 43200 £ per year.
As an Optical Consultant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them - no two days will be the same.
Your role within the team as an Optical Consultant will give you lots of opportunities to develop your knowledge through our industry-leading 'Step Into Optics' training programme. This programme includes both workshop-based learning and practical 'on the job' experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have:
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
- Experience in a retail or clinical environment
Our benefits:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next:
If your application is successful, you’ll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant in City of London employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant in City of London
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help customers find the right eyewear. Role-play with a friend or family member to build your confidence in handling different situations.
✨Tip Number 3
Show your passion for learning! During the interview, mention how excited you are about the 'Step Into Optics' training programme. Share any previous experiences where you’ve embraced learning opportunities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds!
We think you need these skills to ace Optical Consultant in City of London
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We love candidates who genuinely care about helping others, so share any relevant experiences that showcase this passion.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Consultant role. Mention specific skills or experiences that align with what we’re looking for, like any retail or clinical experience you might have.
Be Yourself: We value authenticity, so let your personality shine through in your application. Don’t be afraid to show us who you are and what makes you unique. This is your chance to stand out from the crowd!
Apply Through Our Website: Make sure to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits there!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eye care and eyewear solutions, as this will help you engage confidently with customers during the interview.
✨Show Your Passion for Customer Care
Prepare examples from your past experiences that highlight your commitment to customer service. Think about times when you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Demonstrate Your Enthusiasm for Learning
Since the role involves ongoing training, express your eagerness to learn and develop your skills. Mention any relevant courses or workshops you've attended, and how they have prepared you for this position.
✨Practice Active Listening
During the interview, practice active listening by responding thoughtfully to questions and showing genuine interest in what the interviewer is saying. This will reflect your ability to connect with customers and understand their needs.