At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable shopping experiences.
- Company: Join Boots, a leading retail brand known for its inclusive culture.
- Benefits: Enjoy generous discounts, 24/7 support, and potential career growth.
- Other info: Temporary role with potential for permanent opportunities and career development.
- Why this job: Be part of the festive spirit and make a difference in customers' lives.
- Qualifications: Customer service skills and a team player attitude are essential.
Job Description
The salary for this role is £12.72 per hour
The festive season is one of our most exciting and important times of the year, made possible by the energy, warmth and dedication of our store teams. As a Christmas Customer Advisor, you\'ll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.
This role is a great opportunity whether you\'re just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
- Customer Interaction: You\'ll offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience and no one leaves empty-handed.
- Till Operation: Whether you\'re wrapping up purchases at the counter or supporting our self-checkout systems, you\'ll bring energy and efficiency to every transaction.
- Stock Management: You\'ll take pride in keeping shelves full so our customers can always find exactly what they need during the busiest shopping season of the year.
- Store Presentation: We\'re proud of our stores, so you will ensure all areas look their best.
- Online order support: Whilst this is a customer-facing role, you may assist with deliveries, picking, and packing for online orders as needed.
What you\'ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
- Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year\'s Day.
- Customer Service Skills: We\'re looking for people who are comfortable approaching customers and love to leave a lasting impression.
- Operations Ready: You are able to balance customer care with daily shop floor and operational tasks
- Tech-Savvy: You are happy to learn about and use new technology, including operating handheld mobile devices, tills and self-checkouts.
- Team Player: A collaborative, one-team mindset is necessary for helping each other meet the store goals and have fun along the way.
- Physical Stamina: You\'ll be on your feet, standing, walking and lifting. If you\'re ready to stay busy and active, this is the role for you!
- Brand Ambassador: We\'re looking for people who love our Boots ethos, products and services and can\'t wait to share them with customers.
It would be great if you also have
These are desirable experience and are not essential, so we would welcome applications from candidates that don\'t match these additional criteria:
- Experience in a retail or customer-facing environment
- Familiar with Boots products and services so you can help customers
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office.
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What\'s next
If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Christmas Customer Advisor in Cambridge employer: BOOTS
At Boots, we pride ourselves on creating a vibrant and inclusive work culture where every team member is valued. As a Christmas Customer Advisor, you'll enjoy generous employee discounts, access to 24/7 counselling support, and the potential for career advancement within our dynamic retail environment. Join us this festive season and be part of a team that not only values your contributions but also supports your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Customer Advisor in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service skills and any relevant experience you have. The more comfortable you are, the better you'll come across during the interview.
✨Tip Number 3
Dress to impress! Even though it's a festive role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the Boots brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Christmas Customer Advisor in Cambridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how much you love helping customers.
Tailor Your Application:Make sure to tailor your application to the Christmas Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like customer service skills or being a team player.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role there too.
How to prepare for a job interview at BOOTS
✨Know the Brand
Before your interview, take some time to familiarise yourself with Boots' products and services. Being able to discuss specific items or promotions will show your enthusiasm and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. This role is all about creating memorable experiences, so demonstrating your ability to leave a lasting impression is key.
✨Be Ready for Teamwork Questions
Since this position requires a collaborative mindset, think of instances where you've successfully worked as part of a team. Highlight how you contributed to achieving a common goal, as this will resonate well with the interviewers.
✨Dress the Part
Even though it's a festive role, make sure to dress smartly for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
