At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy bonuses, generous discounts, flexible benefits, and 24/7 support.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact while developing your skills in a dynamic retail environment.
- Qualifications: Customer service experience and a passion for team leadership are essential.
The predicted salary is between 30000 - 40000 € per year.
About the role
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What's next:
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Store Manager (Retail) in Cheltenham employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Store Manager, you will benefit from comprehensive training programmes, generous employee discounts, and flexible working options, all while leading a diverse team in a dynamic retail environment. With a strong commitment to career development and employee well-being, Boots Opticians is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Retail) in Cheltenham
✨Tip Number 1
Get to know the company culture before your interview. Check out Boots Opticians' social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experience aligns with the role of Assistant Store Manager and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. A well-put-together outfit shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Express your appreciation for the opportunity and reiterate your enthusiasm for the role at Boots Opticians.
We think you need these skills to ace Assistant Store Manager (Retail) in Cheltenham
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone above and beyond in previous roles to create a great experience for customers.
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team. Make sure to mention any experience you have in coaching or managing others. We want to see how you've inspired your team to achieve their best!
Tailor Your Application:Take a moment to read through the job description and align your skills with what we're looking for. Use similar language to show that you understand the role and how you fit into our vision at Boots Opticians.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Boots
✨Know Your Customer Service Skills
As an Assistant Store Manager, you'll need to showcase your customer service experience. Prepare examples of how you've handled challenging situations or improved customer satisfaction in previous roles. This will demonstrate your ability to lead a team in delivering an exemplary customer journey.
✨Showcase Your Leadership Experience
Be ready to discuss your experience in leading or coaching a team. Think of specific instances where you motivated your team or helped someone develop their skills. This will highlight your capability to manage a diverse team and contribute to their growth.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities, brush up on any relevant knowledge you have about patient pre-screening and dispensing. If you have experience in a clinical environment, be sure to mention it and explain how it can benefit the store's operations.
✨Embrace the Company Culture
Boots Opticians values inclusivity and diversity, so make sure to express your alignment with these values during the interview. Share your thoughts on fostering a positive work environment and how you can contribute to the company's mission of changing for the better.
