No7 Advisor at Boots in Chelmsford

This full-time on-site position offers great opportunities for career growth.

As a No7 Advisor, you’ll guide customers through their skincare and beauty journeys at every stage of life — combining world-class science, on-trend advice, and human connection to deliver results people trust and experiences they love. You’ll play a vital role in building brand love, creating meaningful moments of real beauty, and helping customers feel confident in their own skin.

As a No7 Advisor you will:

• Complete our award-winning 12-month Skin School programme, gaining a CIBTAC qualification recognised across the beauty industry.
• Deliver personalised skincare and beauty consultations using innovative tools and technology.
• Confidently explain the world-class science behind No7 products, translating advanced ingredients and technologies into clear, relatable customer benefits.
• Offer expert makeup advice, including shade matching, product demonstrations and routine building.
• Drive sales and consistently achieve targets by actively promoting offers, innovations and new launches.
• Build trusting long-term customer relationships that encourage loyalty and repeat visits.
• Work collaboratively as part of a wider decisive, expert Boots team to deliver exceptional service and commercial results.
• Maintain a beautifully presented counter that showcases the incredible No7 range and reflects our premium yet accessible positioning.

What you’ll need to have (our must-haves):

• A genuine passion for skincare and makeup, with a desire to help others feel confident.
• Enjoy meeting sales targets and playing your part to deliver great team commercial performance.
• Confidence engaging customers and applying skincare and makeup.
• Strong communication skills, with the ability to put customers at ease and explain information clearly and simply.
• A proactive attitude and willingness to learn about our products and keep up to date with the latest skincare and beauty trends.
• Passionate about being a No7 ambassador, proud to represent a brand with heritage and excited by its future and continued innovation.

It would be great if you also have:

• Previous experience working with customers.
• Experience applying skincare and beauty products on customers.

At No7, our amazing people make the possible happen. We invest in your development through comprehensive training covering skin biology, ingredients, and makeup techniques all within a supportive, empowered culture where everyone is respected and encouraged to thrive. Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer a 6-month development programme for experienced, high-performing Advisors who are ready to invest in their growth. While completion doesn’t guarantee a leadership role, it’s a powerful opportunity to build confidence, develop skills, and grow your personal brand — setting you up for future success.

Rewards designed for you:

• Generous employee discount on our own brands and partner businesses.
• Quarterly allocation of No7 products for you to try out at home and further share your insights with your customers.
• Become a certified skin and makeup expert with our CIBTAC qualification.
• You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment.
• 6-month leadership programme for experienced, high-performing advisors to develop skills and confidence.
• Boots Retirement Savings Plan.
• Discretionary quarterly bonus scheme.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We’re proud to be an equal opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day.

If you’re enthusiastic about beauty, excited by science, and want to build real, recognised expertise across skincare and makeup—we’d love to hear from you.

We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week; this role includes evening shifts; this role includes weekend shifts; this is a permanent role; we request that you only apply for the position if you can commit to the advertised hours on a permanent basis; we can only consider candidates who are over 18 due to age restrictions for this role; if you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.