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- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join the inclusive team at Boots Opticians, where everyone can thrive.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to the store manager.
What you'll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Retail Assistant (Opticians) in Castle Douglas employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Opticians) in Castle Douglas
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be all about customer care. Role-play with a friend or family member to get comfortable with greeting customers and addressing their needs. The more you practice, the more natural it will feel!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets into the right hands and shows your enthusiasm for joining the Boots Opticians team.
We think you need these skills to ace Retail Assistant (Opticians) in Castle Douglas
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role at Boots Opticians. Mention specific skills or experiences that relate directly to the job description.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for someone who can build great relationships with our customers!
Apply Through Our Website: Make sure to apply through our official website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at BOOTS
✨Know Your Customer Care
As a Retail Assistant, your passion for customer care is key. Before the interview, think of examples where you've gone above and beyond for customers. This will show your potential employer that you understand the importance of building relationships and meeting customer needs.
✨Familiarise Yourself with Eyewear Products
Get to know the different types of eyewear products available, including glasses and contact lenses. Being able to discuss these confidently during your interview will demonstrate your enthusiasm for the role and your willingness to learn about the products you'll be helping customers with.
✨Practice Active Listening
Since the role involves understanding customer needs, practice active listening techniques. During the interview, show that you can listen carefully and respond thoughtfully. This skill is crucial in retail, especially when assisting customers with their eyewear choices.
✨Show Your Team Spirit
Being part of a store team means collaboration is essential. Think of times when you've worked well in a team setting and be ready to share those experiences. Highlighting your ability to work alongside others will resonate well with the hiring manager.
