At a Glance
- Tasks: Help customers find their perfect eyewear and support eye-tests in a vibrant store environment.
- Company: Join Boots Opticians, a diverse and inclusive team dedicated to customer care.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Flexible hours available; we welcome applications from all backgrounds.
- Why this job: Make a real difference in customers' lives while learning and growing in optics.
- Qualifications: Passion for customer care and enthusiasm for personal development are essential.
The predicted salary is between 20000 - 25000 £ per year.
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them - no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading 'Step Into Optics' training programme. This programme includes both workshop-based learning and practical 'on the job' experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you'll need to have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria:
- Experience in a retail or clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Carlisle employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values personal development and customer care. As an Optical Assistant, you will benefit from our industry-leading 'Step Into Optics' training programme, generous employee discounts, and flexible benefits, all while working in a dynamic environment where every day brings new opportunities to connect with customers and enhance their experience. Join us in making a positive impact in the community while advancing your career in a company that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Carlisle
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This will help you feel more confident and show the team that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer. Role-play with a friend or family member to get comfortable with greeting customers and addressing their needs.
✨Tip Number 3
Show your enthusiasm for learning! During the interview, mention how excited you are about the 'Step Into Optics' training programme. Let them know you're keen to develop your skills and grow within the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Optical Assistant in Carlisle
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the job description, like any retail or clinical experience you might have.
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique. This helps us get to know you better and see how you’d fit into our team at Boots Opticians.
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our fantastic benefits there!
How to prepare for a job interview at Boots
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will show your enthusiasm for learning and help you connect with customers during the interview.
✨Show Your People Skills
Since you'll be interacting with customers daily, highlight your experience in building relationships. Prepare examples of how you've successfully engaged with customers in the past, whether in retail or other environments. This will demonstrate your passion for customer care.
✨Ask Thoughtful Questions
Prepare a few questions about the 'Step Into Optics' training programme and career development opportunities. This shows that you're eager to learn and grow within the company, which is something they value highly.
✨Be Yourself
Boots Opticians values inclusivity and diversity, so don’t be afraid to let your personality shine through. Be genuine in your responses and express your enthusiasm for the role. This will help you stand out as a candidate who fits well with their team culture.
