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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers daily.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Opportunities for career growth and personal development await you!
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Manager in Cardiff employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cardiff
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Boots' values and culture. This way, you can show how your experience aligns with their mission of delivering excellent customer care and operational standards.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve led teams and inspired others in previous roles, as this will be key for the Assistant Manager position.
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've coached team members to achieve performance goals. This will demonstrate that you’re not just a manager, but a true leader who can inspire others.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful queries about the team dynamics or how Boots supports its employees' development. This shows you're genuinely interested and ready to contribute to the team’s success.
We think you need these skills to ace Assistant Manager in Cardiff
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values: At Boots, we value inclusivity and diversity. In your application, reflect on how you align with these values. Share any experiences where you've fostered a positive environment or supported your colleagues, as this will resonate with us.
Be Data Savvy: Since the role involves interpreting data and trends, don’t shy away from mentioning your analytical skills. Talk about how you've used data to drive performance or improve customer service in your previous roles – we love a numbers-driven approach!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at BOOTS
✨Know Your Customer Care
As an Assistant Manager, you'll need to demonstrate a solid understanding of customer care. Research Boots' approach to customer service and think about how you can connect with customers effectively. Prepare examples from your past experiences where you've successfully met customer needs.
✨Showcase Your Leadership Skills
Leadership is key for this role, so be ready to discuss your experience in leading teams. Think of specific instances where you've inspired or coached team members to achieve performance goals. Highlight your collaborative nature and how it contributes to a positive team environment.
✨Be Data Savvy
Understanding data trends is crucial for the role. Brush up on how to interpret data and use it to make informed decisions. Be prepared to discuss how you've used data in previous roles to improve performance or adapt to changing customer needs.
✨Prepare for Practical Scenarios
Expect to face situational questions during the interview. Think about challenges you've encountered in retail or pharmacy settings and how you resolved them. Practising these scenarios will help you articulate your problem-solving skills and adaptability under pressure.
