At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for career growth and a positive, collaborative culture.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 25000 - 32000 € per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team‑centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager in Caernarfon employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Manager, you will benefit from comprehensive training and development opportunities, alongside a generous benefits package including flexible working options and employee discounts. Our commitment to diversity and community engagement ensures that every team member can contribute meaningfully while enjoying a fulfilling career in a dynamic retail and pharmacy environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Caernarfon
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Boots' website and social media. Understanding their values and how they connect with customers will help you show that you're a great fit for the Assistant Manager role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. Be ready to share these during your interview to demonstrate your experience in leading a customer-facing team.
✨Tip Number 3
Prepare for the online assessment! This is your chance to shine, so make sure you’re familiar with the types of questions you might face. Brush up on your problem-solving skills and be ready to showcase your ability to interpret data and trends.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager in Caernarfon
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values:Take a moment to reflect on our commitment to inclusivity and diversity. In your application, share how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Specific About Your Experience:Don’t just list your previous roles; give us the juicy details! Talk about specific achievements and how you’ve tackled challenges in retail or pharmacy settings. This will help us understand your impact and potential.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boots
✨Know Your Customer Care
As an Assistant Manager, you'll need to demonstrate a solid understanding of customer care. Research Boots' approach to customer service and think about how you can connect with customers effectively. Prepare examples from your past experiences where you've successfully met customer needs.
✨Showcase Your Leadership Skills
Be ready to discuss your leadership style and how you've inspired teams in previous roles. Think of specific instances where your coaching led to improved performance. This will show that you can lead and develop a team effectively, which is crucial for this role.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail and pharmacy operations. Be prepared to discuss how you would interpret data and trends to drive business growth. Showing that you can react to changing customer needs will set you apart.
✨Embrace Inclusivity and Collaboration
Boots values a collaborative environment, so be ready to talk about how you work well in teams. Share examples of how you've fostered inclusivity and supported colleagues in achieving common goals. This will highlight your fit within their culture.
