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- Tasks: Assist customers with eyewear solutions and support eye-test activities.
- Company: Join Boots Opticians, a leader in customer care and inclusivity.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while learning and growing in a supportive environment.
- Qualifications: Passion for customer care and enthusiasm for personal development.
- Other info: Flexible working options available; we embrace diversity and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them - no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading 'Step Into Optics' training programme. This programme includes both workshop-based learning and practical 'on the job' experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you'll need to have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
- Experience in a retail or clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Bromley employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Bromley
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout, products, and services. This will not only help you feel more comfortable but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their eyewear needs. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show your enthusiasm for learning! During the interview, express your eagerness to participate in the 'Step Into Optics' training programme. Highlight any past experiences where you’ve embraced learning opportunities, as this aligns perfectly with what they’re looking for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the Optical Assistant position can leave a lasting impression. It shows that you’re proactive and genuinely excited about the opportunity to join the team.
We think you need these skills to ace Optical Assistant in Bromley
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific aspects of the job description that excite you and how your background aligns with them. It shows us you’re genuinely interested!
Highlight Your Willingness to Learn: We value personal development, so be sure to mention your eagerness to learn and grow. Talk about any previous training or learning experiences, especially if they relate to retail or customer service. This will help us see your potential!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the information we need to consider you for the role. Plus, it’s super straightforward!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will help you engage confidently with the interviewers and show your enthusiasm for learning.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers daily. Prepare examples of how you've successfully built relationships or resolved issues in previous roles. This will demonstrate your passion for customer care and your ability to connect with people.
✨Ask Thoughtful Questions
Prepare a few questions about the training programme and career development opportunities at Boots Opticians. This shows that you're genuinely interested in growing within the company and eager to learn more about the role.
✨Dress the Part
Make sure to dress smartly for your interview. A professional appearance can make a great first impression, especially in a customer-facing role. It shows that you take the opportunity seriously and respect the company's standards.
