At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive retail leader.
- Benefits: Enjoy flexible benefits, employee discounts, and generous leave policies.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities:
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have:
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have:
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots:
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next:
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Manager Retail in Broadstairs employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Manager in Retail, you will benefit from comprehensive training and development opportunities, alongside a generous benefits package that includes flexible working options and employee discounts. Our commitment to diversity and community engagement ensures that every team member feels valued and has the chance to make a meaningful impact in the lives of our customers and patients.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Retail in Broadstairs
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired or coached a team. Be ready to share these experiences during interviews to demonstrate how you can lead at Boots.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about team dynamics or how they measure success in the role. It shows you're genuinely interested and helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from Boots.
We think you need these skills to ace Assistant Manager Retail in Broadstairs
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values:Take a moment to reflect on our commitment to inclusivity and diversity. In your application, share how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Specific About Your Experience:Don’t just list your previous roles; give us specific examples of how you've delivered excellent customer care and operational standards. We love seeing real-life scenarios that demonstrate your skills!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Boots
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail and pharmacy settings. Be ready to share examples of how you've connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of specific instances where you've successfully coached team members or improved performance, as this will demonstrate your ability to lead effectively.
✨Be Data Savvy
Brush up on your ability to interpret data and trends. Be prepared to talk about how you've used insights to make decisions in a fast-paced environment, as this is crucial for adapting to customer needs.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech tools in retail or pharmacy. Highlight any specific systems you've used and how they helped improve operations or customer service.
