At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer care in retail and pharmacy.
- Company: Join Boots, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for part-time roles and career development await you.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team‑centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Retail & Pharmacy Team Leader | Grow, Coach, Serve in Bolton employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Retail & Pharmacy Team Leaders to thrive. With a strong focus on employee growth through regular coaching and development opportunities, we ensure our team members are equipped to deliver outstanding customer care while enjoying generous benefits such as flexible working options, enhanced parental leave, and access to 24/7 counselling support. Join us in making a positive impact in the community while enjoying a rewarding career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail & Pharmacy Team Leader | Grow, Coach, Serve in Bolton
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Boots' website and social media. Understanding their values and how they connect with customers will help you show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. Be ready to share these during your interview to demonstrate your experience in leading a customer-facing team.
✨Tip Number 3
Show off your data skills! Since interpreting trends is key in this role, prepare to discuss how you've used data to make decisions in the past. This will highlight your ability to react to changing customer needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Boots family and ready to grow, coach, and serve!
We think you need these skills to ace Retail & Pharmacy Team Leader | Grow, Coach, Serve in Bolton
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values:At StudySmarter, we value inclusivity and collaboration. In your written application, reflect on how you embody these values. Mention any experiences where you've worked well in a team or contributed to a positive work environment.
Be Data-Driven:Since the role involves interpreting data and trends, don’t shy away from mentioning your analytical skills. We love candidates who can react to changing needs, so include any relevant experiences where you've used data to drive decisions or improve performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Boots
✨Know Your Customer Care
Before the interview, brush up on the principles of excellent customer care. Think about how you can connect with customers and understand their needs, as this is crucial for the role. Be ready to share examples from your past experiences where you’ve successfully delivered outstanding service.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you inspire and coach your team. Think of specific instances where you’ve led a team to achieve performance goals. Highlight your ability to motivate others and create a collaborative environment.
✨Familiarise Yourself with Data Interpretation
Since the role involves interpreting data and trends, it’s important to demonstrate your analytical skills. Review any relevant metrics or reports from previous roles and be prepared to discuss how you used data to make informed decisions that benefited your team and customers.
✨Embrace Technology
As the job mentions navigating new technology, be ready to talk about your experience with tech in retail or pharmacy settings. If you’ve used specific systems or tools, mention them and explain how they helped improve efficiency or customer service in your previous roles.
