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- Tasks: Lead and inspire the store team to deliver exceptional customer experiences.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Develop your clinical and leadership skills in a dynamic environment.
- Qualifications: Experience in an optical setting and a desire to learn.
The predicted salary is between 30000 - 40000 £ per year.
About the role
As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more.
In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have
- Worked in an Opticians or within an optical environment
- Desire to learn
It would be great if you also have
- Led or coached a team
Our benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities (Apprenticeships)
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What's next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Opticians Team Leader in Birmingham employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Opticians Team Leader in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the Boots Opticians team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tricky situation. Be ready to share these experiences during your interview to demonstrate your skills and how you can inspire others.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you're engaged and keen to learn more about the role. Ask about the training programmes or how they support career development – it’s a great way to show your desire to grow with the company.
✨Tip Number 4
Apply through our website for the best chance of landing the job! It streamlines the process and ensures your application gets directly into the right hands. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Opticians Team Leader in Birmingham
Some tips for your application 🫡
Show Your Passion for Optics: When you're writing your application, let your enthusiasm for the optical field shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent customer service and improving people's lives through vision care.
Highlight Your Leadership Skills: If you've led or coached a team before, make sure to mention it! We love seeing examples of how you've inspired others or improved team performance. Share specific stories that showcase your leadership style and how it aligns with our values at Boots Opticians.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the Team Leader role. Use keywords from the job description and demonstrate how your experience matches what we’re looking for. This shows us you’ve done your homework and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our fantastic benefits there, so you can get a full picture of what it’s like to work with us!
How to prepare for a job interview at Boots
✨Know Your Stuff
Make sure you brush up on your knowledge of the optical environment. Familiarise yourself with common procedures like pre-screening and dispensing, as well as any recent developments in the industry. This will show that you're not just interested in the role but also passionate about optics.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to inspire and lead your team. Prepare examples of how you've successfully led or coached a team in the past. Think about challenges you faced and how you overcame them, as this will demonstrate your capability to manage and motivate others.
✨Emphasise Customer Experience
Customer service is key in this role. Be ready to discuss how you would ensure an exemplary customer experience in the store. Share specific strategies or experiences where you went above and beyond for customers, as this will highlight your commitment to service excellence.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and the company culture at Boots Opticians. This shows that you're genuinely interested in the role and want to ensure it's the right fit for you.