At a Glance
- Tasks: Deliver personalised skincare consultations and expert makeup advice to customers.
- Company: Join Boots, a leading beauty retailer with a commitment to inclusivity and innovation.
- Benefits: Enjoy comprehensive training, generous discounts, and a supportive work culture.
- Other info: Flexible shifts, career development opportunities, and a focus on diversity and inclusion.
- Why this job: Be a No7 ambassador and help others feel confident with cutting-edge beauty products.
- Qualifications: Passion for skincare and makeup, strong communication skills, and a proactive attitude.
The predicted salary is between 12000 - 16000 £ per year.
Boots – No7 Advisor – Longbridge, Birmingham (Birmingham, Longbridge, UK). Permanent, on‑site position with a 20‑hour work week. Flexible shift patterns across Sunday to Saturday, including mornings, afternoons, evenings and weekends (09:00–20:00).
Key Responsibilities
- Complete the award‑winning 12‑month Skin School programme and achieve CIBTAC qualification.
- Deliver personalised skincare and beauty consultations using innovative tools and technology.
- Explain the world‑class science behind No7 products, translating advanced ingredients and technologies into clear, relatable benefits for customers.
- Provide expert makeup advice – shade matching, product demonstrations and routine building.
- Drive sales and consistently achieve targets through the promotion of offers, innovations and new launches.
- Build trusting long‑term relationships with customers to encourage loyalty and repeat visits.
- Collaborate with the broader Boots team to deliver exceptional service and commercial results.
- Maintain a beautifully presented counter that showcases the No7 range and reflects the brand’s premium yet accessible positioning.
Qualifications
- Must‑haves:
- Genuine passion for skincare and makeup, with a desire to help others feel confident.
- Enjoy meeting sales targets and contributing to great commercial performance.
- Confidence in engaging customers and applying skincare and makeup products.
- Strong communication skills, able to put customers at ease and explain information clearly and simply.
- Proactive attitude and willingness to learn about products and keep up with the latest skincare and beauty trends.
- Passionate about being a No7 ambassador, proud to represent a heritage brand and excited about its future and innovation.
- Preferred:
- Previous experience working with customers.
- Experience applying skincare and beauty products on customers.
Benefits & Development
- Comprehensive training covering skin biology, ingredients and makeup techniques in a supportive culture.
- 6‑month development programme for experienced, high‑performing advisors to build confidence and skills.
- Generous employee discount on No7 and partner brands.
- Quarterly allocation of No7 products for personal use.
- Certification with CIBTAC qualification and No7 Macmillan Beauty Advisor training to support patients experiencing the visible effects of cancer treatment.
- Boots Retirement Savings Plan.
- Discretionary quarterly bonus scheme.
- Enhanced maternity/paternity/adoption leave pay and gift card for expectant or adopting individuals.
- Flexible benefits scheme – option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health Employee Assistance Programme.
Equal Opportunity Employer
We are proud to be an equal opportunity employer, creating an inclusive workplace where colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day.
About No7 Beauty Company
No7 is part of a group of iconic brands, including No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. The company focuses on science‑led skincare and sustainability, delivering results and doing good along the way.
No7 Advisor at Boots in Birmingham employer: Boots
Boots is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development through comprehensive training and a structured 6-month programme for high-performing advisors. Located in Longbridge, Birmingham, employees enjoy flexible working hours, generous discounts on No7 products, and access to a range of benefits including a retirement savings plan and wellness support, making it a rewarding place to build a career in beauty and skincare.
StudySmarter Expert Advice🤫
We think this is how you could land No7 Advisor at Boots in Birmingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Boots, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Boots!
We think you need these skills to ace No7 Advisor at Boots in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Boots, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Boots and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Boots that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Boots
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
