At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy flexible benefits, generous discounts, and career development opportunities.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while learning and growing in optics.
- Qualifications: Passion for customer care and eagerness to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have:
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
- Experience in a retail or clinical environment
Our benefits:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What's next:
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Birkenhead employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values personal development and customer care. Our industry-leading 'Step Into Optics' training programme equips Optical Assistants with the skills and knowledge needed to thrive, while our generous benefits, including flexible working options and employee discounts, ensure a rewarding experience for all team members. Join us in a role where every day brings new opportunities to make a positive impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Birkenhead
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout, products, and services. This will not only help you feel more confident but also show the team that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer, like helping them choose eyewear or answering questions about eye tests. Being able to demonstrate your passion for customer care during the interview will set you apart.
✨Tip Number 3
Show your enthusiasm for learning! Boots offers a fantastic training programme, so be ready to discuss how you love to learn new things and develop your skills. Share examples of when you've taken the initiative to learn something new in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role and helps keep you fresh in their minds.
We think you need these skills to ace Optical Assistant in Birkenhead
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that relate to the job description, like any retail or clinical experience you might have.
Be Yourself:We value authenticity at StudySmarter, so let your personality shine through in your application. Don’t be afraid to show us who you are and what makes you unique – it’s all about building great relationships with our customers!
Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Boots
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Brush up on common terms and products you might encounter, like different types of lenses and frames. This will show your enthusiasm for the role and help you engage with customers effectively.
✨Show Your Customer Care Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Whether it’s in retail or another setting, demonstrating your passion for customer care will resonate well with the interviewers.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking follow-up questions. This skill is crucial for an Optical Assistant, as understanding customer needs is key to providing the right solutions.
✨Be Ready to Discuss Learning Opportunities
Since the role offers training through the 'Step Into Optics' programme, express your eagerness to learn and grow. Share any relevant experiences where you’ve taken the initiative to develop your skills, showing that you’re committed to personal development.
