At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for career growth and a positive, collaborative culture.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team‑centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager (large store) in Bath employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Manager in a large store, you will benefit from comprehensive training, generous employee discounts, and a flexible benefits scheme, all while leading a dedicated team to deliver outstanding customer care. With opportunities for personal and professional growth, along with a commitment to diversity and well-being, Boots is the ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (large store) in Bath
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired your team or tackled challenges head-on. These real-life examples will help you shine during interviews and assessments.
✨Tip Number 3
Don’t forget to showcase your customer care skills! Be ready to discuss how you’ve connected with customers in the past and how you plan to keep that going at Boots.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from us.
We think you need these skills to ace Assistant Manager (large store) in Bath
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values:At Boots, we value inclusivity and consideration. In your application, reflect on how you align with these values. Share any experiences where you've fostered a positive environment or embraced diversity within your team.
Be Data-Driven:Since interpreting data and trends is key for this role, don’t shy away from mentioning any relevant experience you have with data analysis. We love candidates who can react quickly to changing customer needs, so show us how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details about the role and our fantastic benefits there!
How to prepare for a job interview at Boots
✨Know Your Customer Care
Make sure you understand the importance of customer care in this role. Be ready to share examples of how you've connected with customers in the past and how you’ve inspired your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of specific instances where you’ve coached someone to improve their performance or how you’ve led a team through a challenging situation.
✨Familiarise Yourself with Data Interpretation
Since interpreting data and trends is key, brush up on how you’ve used data to make decisions in previous roles. Be ready to explain how you can react quickly to changing customer needs based on insights.
✨Embrace Technology
If you have experience with new technologies, be sure to mention it! Discuss how you’ve adapted to tech changes in the workplace and how you can help your team embrace these tools for better efficiency.
