At a Glance
- Tasks: Lead a passionate team in delivering exceptional pharmacy services and community care.
- Company: Join Boots, a trusted name in healthcare with a strong community focus.
- Benefits: Enjoy generous discounts, flexible benefits, and 38 days of annual leave.
- Other info: Great career growth opportunities and supportive work culture.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Retail management experience or ready to step up from assistant roles.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced retail manager or pharmacy professional who leads with care, takes pride in helping others, and knows how to bring a team together? At Boots, our smaller pharmacy stores sit at the heart of their communities—and our Pitsea High Street store in Basildon is no exception. This is a well-established, pharmacy-led store delivering all core NHS services, with a strong focus on patient care in a steady, fully resourced environment.
You’ll get to know your customers by name and build genuine, lasting relationships. Whether they’re collecting prescriptions or seeking trusted healthcare advice, you and your team will create a welcoming, dependable destination that people rely on.
As Store Manager, you’ll lead a close-knit team of five colleagues, creating a positive, supportive culture where everyone feels valued and empowered. This is a hands-on role where you’ll spend much of your time in the pharmacy, role modelling great care and operational excellence while developing your team’s confidence and capability. You’ll be supported every step of the way with a structured 12-week induction and guidance from your Area Manager.
If you’re looking for a role where you can combine leadership, pharmacy expertise, and community connection—while making a real difference every day in a Monday to Saturday, daytime-only environment—this could be the perfect opportunity.
What you’ll be doing
As Store Manager, you’ll report into the Area Manager and bring energy, direction and purpose to your store. This is a truly hands-on leadership role where you’ll work closely with your team in the dispensary and on the shop floor, delivering outstanding care and performance together.
- Lead and inspire your team of five colleagues to deliver exceptional service
- Take ownership of a steady, pharmacy-led store focused on NHS services
- Build strong relationships with GP surgeries, primary care networks and the local community
- Deliver NHS services safely and confidently, offering clear, trusted and expert advice
- Work in and oversee a well-organised, compliant dispensary where attention to detail is key
- Create a positive, supportive culture where colleagues feel valued and motivated
- Coach and develop your team—helping them grow in confidence, skills and experience
- Bring energy to your store, identifying opportunities to improve and enhance performance
- Champion the Boots brand and ensure your store remains a trusted healthcare destination
What you’ll need to have (our must-haves)
- Retail management experience or be an experienced assistant manager or dispenser ready for the next step
- NVQ Level 2 in Pharmacy Services (or UK equivalent)
- Experience working in a UK dispensary
- Strong customer care focus and passion for community pharmacy
- Confidence leading a team and driving performance
- A calm, adaptable approach with the ability to stay organised in a steady environment
- A collaborative style, building strong relationships both in-store and externally
- Ambition to grow—ideal for an Assistant Manager or experienced dispenser ready to step up
It would be great if you also have
- Confidence using digital systems and new technology
- Experience working in a healthcare-led environment
Where your brilliance can take you
At Boots, your career can be as ambitious as you are. As Store Manager in a small store, you’ll be perfectly placed to build your leadership capability and take the next step. Whether that’s moving into a larger, more complex store, becoming Deputy General Manager of one of our flagships, or ultimately progressing into senior leadership roles such as Area Manager, there’s plenty of room to grow at Boots.
If pharmacy is your passion, you can build your clinical expertise, train as an Independent Prescriber, or move into Care Services or field roles that influence operations, resourcing, clinical governance and colleague development across multiple stores. There are also opportunities beyond stores. If you’re looking to move into our Nottingham Support Office, we have a variety of roles across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain. Whatever path you choose, we’ll give you the tools, training, and support to be brilliant with Boots and build a rewarding and flexible career.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands
- Discretionary annual bonus
- 38 days annual leave
- Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
There’s lots more in our rewards and benefits package, MyBoosts, our way of helping you get the most out of the good stuff.
A bit about us
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon. Be brilliant with Boots.
Store Manager Dispsng (non-Pharm) Small in Basildon employer: Boots
At Boots, we pride ourselves on being an exceptional employer, particularly for our Store Manager role in the heart of Basildon. Our supportive work culture fosters collaboration and personal growth, with structured training and clear pathways for career advancement, whether you aspire to lead larger stores or specialise in clinical roles. With generous benefits, including a robust employee discount, flexible working options, and a commitment to wellbeing, we ensure that our team members feel valued and empowered to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Dispsng (non-Pharm) Small in Basildon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Boots, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Boots!
We think you need these skills to ace Store Manager Dispsng (non-Pharm) Small in Basildon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Boots, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Boots and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Boots that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Boots
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
