At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy bonuses, generous discounts, flexible benefits, and 24/7 support.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact while developing your skills in a dynamic retail environment.
- Qualifications: Customer service experience and a passion for team leadership.
The predicted salary is between 30000 - 40000 € per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Assistant Store Manager (Retail) in Barnstaple employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. As an Assistant Store Manager, you will not only lead a diverse team but also benefit from our industry-leading training programmes and flexible working options, ensuring a fulfilling career path in a supportive environment. With generous employee discounts, a discretionary quarterly bonus, and a commitment to your development, Boots Opticians is the perfect place to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Retail) in Barnstaple
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and team leadership.
✨Tip Number 3
Show off your skills! During the interview, be ready to share specific examples of how you've led a team or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you on their radar.
We think you need these skills to ace Assistant Store Manager (Retail) in Barnstaple
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone above and beyond in previous roles to create a great experience for customers.
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team. Make sure to mention any experience you have in coaching or managing others. We want to see how you've inspired your team to achieve their best!
Tailor Your Application:Take a moment to read through the job description and align your skills with what we're looking for. Use similar language to show that you understand the role and how you fit into our vision at Boots Opticians.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Boots
✨Know Your Customer Service Skills
As an Assistant Store Manager, you'll need to showcase your customer service experience. Prepare examples of how you've handled challenging situations or improved customer satisfaction in previous roles. This will demonstrate your ability to lead a team in delivering an exemplary customer journey.
✨Showcase Your Leadership Experience
Be ready to discuss your experience in leading or coaching a team. Think of specific instances where you motivated your team or helped someone develop their skills. This will highlight your capability to manage a diverse team and contribute to their growth.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities, brush up on any relevant knowledge you have about patient pre-screening and dispensing. If you have experience in a clinical environment, be sure to mention it and explain how it can benefit the store's operations.
✨Embrace the Company Culture
Boots Opticians values inclusivity and diversity, so make sure to express your alignment with these values during the interview. Share your thoughts on creating a positive work environment and how you can contribute to fostering a culture where everyone feels valued.
