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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and drive business growth.
- Company: Join Boots Opticians, a leading optical chain in the UK focused on enriching lives.
- Benefits: Enjoy competitive salary, great staff discounts, flexible benefits, and 22 days holiday.
- Why this job: Be part of a supportive culture with genuine career progression and development opportunities.
- Qualifications: Great communication skills and a passion for helping others are essential.
- Other info: Diversity and inclusion are key; flexible working patterns available.
The predicted salary is between 28800 - 43200 £ per year.
About the role
As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading \’Step into Optics\’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you\’ll need to have
- These are the essential skills or experience needed to succeed in this role.
- GOC Registered
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match this additional criterion.
- Experience working in a clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians?
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let\’s see what\’s possible when we change for the better.
What\’s next?
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #J-18808-Ljbffr
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Clincl)
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've motivated teams in the past, especially in high-pressure situations. This will demonstrate your ability to drive passion and energy in your team.
✨Tip Number 2
Familiarise yourself with Boots Opticians' clinical governance agenda. Being able to discuss how you would promote high standards in customer care will set you apart as a candidate who understands the importance of compliance.
✨Tip Number 3
Prepare to discuss your approach to developing talent within your team. Highlight any previous experience in coaching or mentoring others, as this aligns with the role's focus on succession planning.
✨Tip Number 4
Demonstrate your commitment to continuous learning and development. Share any recent training or courses you've completed, particularly those related to opticians practice, to show you're proactive about your professional growth.
We think you need these skills to ace Assistant Store Manager (Clincl)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Assistant Store Manager.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've motivated teams, driven sales, and improved customer service in previous roles.
Highlight Communication Skills: Since effective communication is crucial for this position, include examples of how you've successfully communicated in both one-on-one and group settings. This could be through team meetings, training sessions, or customer interactions.
Express Your Passion for Development: Mention your commitment to personal and professional development. Discuss any relevant training or learning experiences that demonstrate your desire to grow within the optical field and how you can contribute to the team's success.
How to prepare for a job interview at BOOTS
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated others in previous roles, focusing on specific outcomes and improvements.
✨Understand the Business Goals
Familiarise yourself with the business targets and objectives of the store. Be ready to discuss how you can contribute to achieving sales and service targets while maintaining profitability. This shows that you're aligned with the company's vision.
✨Emphasise Customer Care
Since customer and patient care is paramount, think of instances where you've gone above and beyond for customers. Highlight your commitment to providing exceptional service and how you can instil this in your team.
✨Prepare for Compliance Questions
Given the importance of clinical governance, be prepared to discuss your understanding of compliance and safety standards. Show that you value health and safety by sharing relevant experiences or knowledge about best practices in the optical field.
