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- Tasks: Lead and inspire your team to deliver an exceptional customer journey.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Customer service experience and a passion for team leadership.
- Other info: Access industry-leading training and career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
About the role
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading "Step into Optics" training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you'll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Store Manager - Bolton (New Store) employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Bolton (New Store)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led or coached a team in the past. Highlighting your ability to inspire others will resonate well with the hiring manager.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
We think you need these skills to ace Assistant Store Manager - Bolton (New Store)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great experience for customers, as this is key for the Assistant Store Manager role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. This shows us you’re genuinely interested in the position.
Be Yourself: We value authenticity! Let your personality shine through in your application. Share your passion for the optical industry and how you can contribute to our team culture at Boots Opticians.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly!
How to prepare for a job interview at BOOTS
✨Know Your Customer Service Skills
As an Assistant Store Manager, you'll need to showcase your customer service experience. Prepare specific examples of how you've handled customer interactions in the past, especially any challenging situations. This will demonstrate your ability to lead a team in delivering an exemplary customer journey.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities like patient pre-screening and dispensing, brush up on these areas. Even if you don't have direct experience, showing a willingness to learn and discussing how you can support your team in these tasks will impress the interviewers.
✨Highlight Your Leadership Experience
Be ready to discuss your experience in leading or coaching a team. Think about specific instances where you've motivated others or helped them develop their skills. This is crucial for the role, so make sure to convey your passion for team development.
✨Research Boots Opticians' Values
Understanding the company's commitment to inclusivity and diversity is key. Be prepared to discuss how your values align with theirs and how you can contribute to fostering a positive working environment. This shows that you're not just looking for a job, but that you genuinely want to be part of their mission.
