At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and operational excellence.
- Company: Join Boots, a leading retailer committed to inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Make a real impact in customers' lives while advancing your retail career.
- Qualifications: Experience in team leadership and a passion for customer care.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities:
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have:
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have:
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots:
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next:
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Need To Know:
Are you ready to take the next step in your retail career? Join us at Boots as an Assistant Manager in our bustling Bath, Southgate Centre store! Here, you’ll be part of a dynamic team that thrives on delivering exceptional service and making a real difference in our customers' lives. The store is easily accessible, with nearby train and bus stations as well as a range of convenient parking options.
We are seeking an experienced and motivated Retail Manager to join our leadership team on a part-time basis, working Friday through Sunday (22.5 hours per week). The store already benefits from a strong-performing and established team, and we are looking for a manager who can build on this success by providing confident leadership, maintaining high operational standards, and driving continued performance across the business.
As part of the role, the successful candidate will also be expected to complete pharmacy training to support the wider operational needs of the business.
Assistant Manager (large store) employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. As an Assistant Manager in our Bath, Southgate Centre store, you'll enjoy a range of benefits including flexible working options, generous employee discounts, and access to 24/7 support through our Employee Assistance Programme. Join us to lead a dedicated team in delivering outstanding customer care while advancing your career in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (large store)
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired your team or tackled challenges head-on. These real-life examples will help you shine during interviews and assessments.
✨Tip Number 3
Don’t forget to showcase your customer care skills! Be ready to discuss how you’ve connected with customers in the past and how you plan to keep that going at Boots.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates directly from us.
We think you need these skills to ace Assistant Manager (large store)
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values:At Boots, we value inclusivity and customer care. In your application, reflect on how you align with these values. Share any experiences where you've gone above and beyond for customers or contributed to a positive team environment.
Be Data Savvy:Since interpreting data and trends is key to this role, don’t shy away from mentioning your analytical skills. Talk about how you've used data to drive performance or improve customer satisfaction in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Boots
✨Know Your Customer Care
Make sure you understand the importance of customer care in your role as an Assistant Manager. Be ready to discuss how you’ve connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Highlight your coaching techniques and how you’ve helped team members achieve their performance goals.
✨Be Data Savvy
Brush up on your ability to interpret data and trends. Be prepared to discuss how you would use insights to adapt to changing customer needs and improve store performance.
✨Embrace Technology
Since the role involves navigating new technology, think about your experience with tech in retail settings. Be ready to share how you’ve embraced technology to enhance customer service or streamline operations.
