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- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a dynamic company committed to inclusivity and improvement.
- Benefits: Enjoy 25 days holiday, employee discounts, and a supportive work environment.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities:
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have:
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centered environment.
It would be great if you also have:
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits:
- Company Pension.
- Discretionary annual bonus.
- 25 days holidays per year pro rata (excluding Public Holidays).
- Generous employee discounts and benefit schemes.
- Company Sick Pay Scheme.
- Tax Saver scheme.
- Access to free, 24/7 counselling and support through our Employee Assistance Programme.
We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you.
Why Boots?
We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.
What's Next?
A member of the Resourcing Team will be in touch with you regarding your application should you be progressing to interview. We are always open to discussing possible flexible working options and what this may look like for you. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.
Assistant Manager (Dublin City) employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Dublin City)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. When you can share real experiences, it shows you’ve got the skills they’re looking for and makes you stand out.
✨Tip Number 3
Be ready to discuss how you handle customer care. Prepare some scenarios where you went above and beyond for customers. This is key for the Assistant Manager role, and it’ll demonstrate your commitment to excellent service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager (Dublin City)
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and delivered excellent customer care in previous roles.
Connect with Our Values: Take a moment to reflect on our company values and how they resonate with you. In your application, share specific examples of how you embody these values in your work, especially in a customer-facing environment.
Be Data-Driven: Since interpreting data and trends is key for this role, don’t shy away from mentioning any experience you have with data analysis. Show us how you've used insights to improve performance or customer satisfaction in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boots
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail and pharmacy settings. Be ready to share examples of how you've connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of specific instances where you've successfully coached team members or improved performance, as this will demonstrate your ability to lead effectively.
✨Familiarise Yourself with Data Interpretation
Since the role involves interpreting data and trends, brush up on your analytical skills. Be prepared to talk about how you've used data to make decisions in previous roles and how you can apply that to meet customer needs.
✨Embrace Technology
With the emphasis on navigating new technology, be ready to discuss your experience with tech tools in a retail environment. Highlight any specific systems you've used and how they helped improve operations or customer service.