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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy flexible benefits, employee discounts, and generous leave policies.
- Other info: Access industry-leading training and career growth opportunities.
- Why this job: Make a real impact while developing your leadership and clinical skills.
- Qualifications: GOC Registered with customer service experience and team leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
About the role
As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have
- GOC Registered
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have
- Experience working in a clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians?
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What's next?
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Store Manager (Clincl) in Altrincham employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Clincl) in Altrincham
✨Tip Number 1
Get to know the company culture before your interview. Check out Boots Opticians' social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or helped someone develop their skills. Be ready to share these experiences during your interview to demonstrate your coaching abilities and how you can inspire others.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about the training programmes and opportunities for growth at Boots Opticians. It’ll not only impress them but also help you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from Boots Opticians.
We think you need these skills to ace Assistant Store Manager (Clincl) in Altrincham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your customer service experience and any leadership roles you've had, as these are key to what we're looking for at Boots Opticians.
Show Your Passion for Learning: We love candidates who are eager to learn! Mention any relevant training or courses you've completed, especially if they relate to clinical knowledge or team management. This shows us you're ready to grow with us.
Be Yourself: At Boots Opticians, we value inclusivity and authenticity. Don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they’ve shaped you as a leader.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your interest in joining our team and helps streamline the process!
How to prepare for a job interview at Boots
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and customer service skills. Familiarise yourself with the key responsibilities of an Assistant Store Manager at Boots Opticians, especially around patient pre-screening and dispensing. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading or coaching a team. Think of specific examples where you've inspired others or helped them develop their skills. This is crucial since you'll be managing a diverse team, and demonstrating your leadership style can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, the training programmes available, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Emphasise Your Customer Focus
Since this role involves delivering an exemplary customer journey, be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to meet customer needs, as this aligns perfectly with what Boots Opticians values.