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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
- Other info: Access to 24/7 counselling support and career development opportunities.
The predicted salary is between 1300 - 1800 £ per month.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading Step Into Optics training programme. This programme includes both workshop based learning and practical on the job experience.
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you'll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Our benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Retail Assistant (Opticians) in Alnwick employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Opticians) in Alnwick
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Boots Opticians. Understand their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your passion for customer care and your desire to learn. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions matter, especially in retail where customer interaction is key. Show them you’re ready to represent Boots Opticians!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant (Opticians) in Alnwick
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role at Boots Opticians. Mention specific skills or experiences that relate directly to the job description.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for someone who will fit in with our inclusive culture!
Apply Through Our Website: Make sure to apply through our official website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits there!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Before the interview, brush up on your knowledge about eyewear and customer service. Familiarise yourself with common optical terms and products. This will show that you’re genuinely interested in the role and ready to engage with customers.
✨Show Your Passion for Customer Care
During the interview, share specific examples of how you've provided excellent customer service in the past. Highlight your ability to listen to customer needs and how you’ve gone the extra mile to ensure their satisfaction. This is key for a Retail Assistant role!
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team dynamics, training opportunities, or the Step Into Optics programme. This demonstrates your enthusiasm for the position and helps you understand if the company culture aligns with your values.
✨Be Yourself
Boots Opticians values inclusivity and authenticity. Don’t be afraid to let your personality shine through during the interview. Being genuine can help you connect better with the interviewer and show that you’d fit well within the team.
