At a Glance
- Tasks: Assist customers in finding the perfect eyewear and deliver top-notch service.
- Company: Leading optical retailer with a focus on customer care.
- Benefits: Employee discounts, discretionary bonuses, and career development opportunities.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Passion for customer service and a willingness to learn.
- Other info: Engaging training programme and opportunities for personal growth.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading optical retailer in Alnwick is seeking a dedicated Retail Assistant to join their team. In this role, you will be the first and last person customers interact with, helping them find the right eyewear solutions and providing exceptional customer service. You will have opportunities to grow your knowledge through our industry-leading training program while taking part in various store activities.
This position offers a range of benefits, including a discretionary bonus, employee discounts, and career development opportunities.
Eyewear Retail Assistant - Customer Care & Optics in Alnwick employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Eyewear Retail Assistant - Customer Care & Optics in Alnwick
β¨Tip Number 1
Make sure to research the company before your interview. Knowing their values and products will help you connect with the team and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer with their eyewear choices, and be ready to demonstrate your problem-solving abilities during the interview.
β¨Tip Number 3
Dress the part! Since you'll be working in retail, showing up in smart, professional attire can make a great first impression. It shows you take the opportunity seriously and understand the importance of presentation.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and reinforce your enthusiasm for the position. Plus, itβs a nice touch!
We think you need these skills to ace Eyewear Retail Assistant - Customer Care & Optics in Alnwick
Some tips for your application π«‘
Show Your Passion for Customer Care: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to ensure someone leaves happy. We want to see that spark!
Highlight Relevant Experience: If you've worked in retail or customer service before, make sure to mention it! Talk about specific skills you've gained that would help you shine as an Eyewear Retail Assistant. We value experience that aligns with our mission.
Be Yourself: Weβre looking for genuine personalities who can connect with our customers. Donβt be afraid to let your unique voice come through in your application. Authenticity goes a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. Itβs the best way to ensure we see your amazing skills and enthusiasm for the role!
How to prepare for a job interview at BOOTS
β¨Know Your Eyewear
Familiarise yourself with different types of eyewear and their features. Being able to discuss various lenses, frames, and the importance of eye care will show your passion for the role and impress the interviewers.
β¨Customer Service Scenarios
Prepare for common customer service scenarios you might face in the role. Think about how you would handle difficult customers or provide solutions to their eyewear needs. Practising these responses can help you feel more confident during the interview.
β¨Show Enthusiasm for Learning
Since the job offers an industry-leading training program, express your eagerness to learn and grow. Share examples of how you've embraced learning opportunities in the past, as this will demonstrate your commitment to personal and professional development.
β¨Dress the Part
As you'll be working in a retail environment, make sure to dress smartly for the interview. A polished appearance not only reflects your professionalism but also shows that you understand the importance of presentation in customer-facing roles.