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For Companies At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a chance to become a certified skin expert.
- Why this job: Be part of a brand that values empathy, teamwork, and personal growth.
- Qualifications: Customer service skills and a passion for skincare are essential.
- Other info: Flexible working options available, including job shares and reduced hours.
The predicted salary is between 12 - 14 £ per hour.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About The Role
From engaging with customers to providing personalised beauty consultations, a typical day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What You’ll Need To Have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our Benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Yarm employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor in Yarm
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the benefits of each product. This way, when you chat with customers, you can confidently recommend the best options for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more you practice, the easier it’ll be to build those great relationships that Liz Earle values so much.
✨Tip Number 3
Show your passion for natural beauty! Share your own skincare journey and how Liz Earle has made a difference for you. Authenticity goes a long way in connecting with customers and making them feel valued.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits that come with being part of the Liz Earle team.
We think you need these skills to ace Liz Earle - Customer Advisor in Yarm
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about Liz Earle products and how they align with your values.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Customer Advisor role. Highlight your customer service experience and any sales achievements to show us you're the perfect fit!
Be Authentic: We want to get to know the real you! Don’t be afraid to express your personality in your application. Share why you want to work with Liz Earle and how you embody our values of empathy and teamwork.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Boots UK
✨Know Your Skincare
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their benefits. This will not only show your passion for the brand but also help you answer questions about how you can assist customers with their beauty needs.
✨Emphasise Empathy
Since the role requires building great relationships with customers, be prepared to share examples of how you've shown empathy in previous roles. Think of specific situations where you helped a customer feel valued and understood, as this aligns perfectly with Liz Earle's ethos.
✨Show Your Sales Savvy
Be ready to discuss your experience with meeting sales targets. Prepare a few anecdotes that highlight your ability to drive sales while providing excellent customer service. This will demonstrate that you can contribute to the team’s performance and meet the expectations of the role.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of insightful questions ready. You might ask about the Skin School development programme or how the team collaborates to create a positive customer experience. This shows your genuine interest in the role and the company culture.
