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- Tasks: Assist customers with eye-wear solutions and support eye-tests in a vibrant store environment.
- Company: Join Boots Opticians, a diverse and inclusive team dedicated to customer care.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive setting.
- Qualifications: Passion for customer care and eagerness to learn; retail experience is a plus.
- Other info: Flexible working options available; we embrace diversity and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Role and Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What You’ll Need To Have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Windsor employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Windsor
✨Tip Number 1
Be yourself! When you walk into that interview, let your personality shine through. Boots Opticians values authenticity, so don’t be afraid to show your passion for customer care and your enthusiasm for learning.
✨Tip Number 2
Do your homework! Familiarise yourself with Boots Opticians and their services. Knowing about their products and the customer experience they aim to provide will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when discussing your experience and skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Optical Assistant in Windsor
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the responsibilities listed in the job description.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique, as we’re looking for individuals who will fit into our inclusive team culture.
Apply Through Our Website: Make sure to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eye care, glasses, and contact lenses. This knowledge will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
As an Optical Assistant, building relationships with customers is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you listened to their needs and provided excellent service.
✨Demonstrate Your Enthusiasm for Learning
Boots values personal development, so be ready to discuss how you’ve pursued learning opportunities in the past. Share any relevant training or experiences that highlight your eagerness to grow within the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or how success is measured in the Optical Assistant position.