At a Glance
- Tasks: Order, dispense glasses and contact lenses; support with eye-tests and provide aftercare.
- Company: Boots Opticians is a well-known optical retailer committed to customer care.
- Benefits: Enjoy a discretionary quarterly bonus, generous employee discounts, and enhanced parental leave pay.
- Other info: This is a permanent role with flexible shift patterns, including weekends.
- Why this job: Be the first and last point of contact for customers, making a real impact on their experience.
- Qualifications: Passion for customer care and basic knowledge of optical retail or clinical environments required.
The predicted salary is between 22000 - 25000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, through to helping our customers find the perfect eye‑wear solution – no two days will be the same.
Responsibilities
- Order, dispense and collect glasses and contact lenses.
- Support with eye-tests and pre-screening activities.
- Provide aftercare support through repairs and adjustments.
- Complete operational and administrative tasks associated with dispensing prescriptions.
- Maintain shop floor standards.
Qualifications and Experience
- Passion for customer care.
- Enthusiasm for learning and personal development.
- Basic knowledge of optical retail or clinical environment.
Desirable Skills and Experience
- Experience in a retail or clinical environment.
Benefits
- Boots Retirement Savings Plan.
- Discretionary quarterly bonus.
- Generous employee discounts.
- Clinical and Non‑Clinical career development opportunities.
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Working Hours and Shift Patterns
We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week, including weekend shifts. Duties may span late morning, early afternoon and late afternoon shifts on Monday to Sunday.
Additional Information
This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis. If your application is successful, you will be invited to an in‑store interview in the next 14 days.
Equal Opportunity Statement
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Optical Assistant in Tewkesbury employer: Boots UK
Boots Opticians offers a supportive environment with access to free 24/7 counselling through TELUS Health. Located in various communities, they focus on personal development and career growth opportunities. Their commitment to diversity ensures an inclusive workplace for all employees.
