At a Glance
- Tasks: Assist customers, manage tills, and ensure a smooth shopping experience.
- Company: Join Boots, a leading retail brand with a focus on customer care.
- Benefits: Competitive pay, employee discounts, flexible benefits, and award-winning training.
- Other info: Flexible hours available, perfect for students or those seeking a new challenge.
- Why this job: Gain valuable experience in retail while making a difference for customers.
- Qualifications: Great communication skills and a passion for teamwork.
The predicted salary is between 22000 - 25000 £ per year.
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role. You will work onsite and report into the Assistant or Store Manager, helping at the tills, advising customers, or working in the back shop.
You will also:
- Help our customers and put them at ease – listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket, the little things that make a difference.
- Get to know our in‑store offers and schemes and promote them – the more info we can give our customers the better.
- Help our stores run smoothly – ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with stock in the stock rooms.
- Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable – a store everyone can be proud of.
You will be provided with award‑winning training accredited by the Institute of Customer Service. Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain valuable experience, or you have experience with retail and you're looking for a new challenge – this could be the start of a new career with us.
Essential Skills and Experience
- Full training is provided for this role, and we are looking for people who excel in a varied environment, working at pace.
- Communicate and listen effectively.
- Enjoy working as part of a team, promoting a collaborative team dynamic.
- Know that the little things make the biggest difference for customer interactions.
- Desire to be a proud brand ambassador for Boots and help customers find the best products for them.
Desirable Skills and Experience
- Experience providing customer care and delivering great customer service.
We have a great range of benefits in addition to the above to offer flexibility to suit you. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Shift Pattern and Hours
- Varied hours are available, including weekdays, evenings and weekends.
- This is a permanent role and applicants must be able to commit to the advertised hours on a permanent basis.
- Candidates should be flexible to work a variety of shift patterns throughout the week.
If your application is successful, you will be invited to attend an in‑store interview within the next 14 days.
Customer Advisor in Tewkesbury employer: Boots UK
At Boots, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member. With competitive pay rates, award-winning training, and a range of benefits including generous employee discounts and flexible working options, we empower our Customer Advisors to thrive in their roles while providing exceptional service to our customers. Join us in London, where you can grow your career in a dynamic retail environment that celebrates diversity and fosters personal development.
