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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver an amazing customer experience.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Other info: Access to industry-leading training and career development opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and a desire to learn and lead.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre‑screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What You’ll Need To Have
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
- It would be great if you also have experience working in a clinical environment
Our Benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What's Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Store Manager (Retail) in Surrey employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and team leadership.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've led a team or improved customer experiences in previous roles. This will demonstrate your capability and fit for the Assistant Store Manager position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager (Retail) in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight any customer-facing roles you've had and any leadership experience, as these are key for us at Boots Opticians.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our team. Be genuine and let your personality come through!
Showcase Your Team Leadership Skills: Since you'll be managing a diverse team, it's important to demonstrate your ability to lead and inspire others. Share specific examples of how you've coached or developed team members in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Boots Opticians!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Store Manager at Boots Opticians. Familiarise yourself with their customer service approach and clinical activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading or coaching a team. Think of specific examples where you've inspired others or improved team performance. This is crucial as the role involves managing a diverse team and helping them develop their skills.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing staff rotas. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive customer journey.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the training programmes available or how the store measures success. It shows your enthusiasm for the role and helps you gauge if it's the right fit for you.