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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy bonuses, generous discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and a desire to learn and lead.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
What You’ll Do
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What You’ll Need To Have
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have
- Experience working in a clinical environment
Our Benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Assistant Store Manager (Retail) in Street employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Street
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and team leadership.
✨Tip Number 3
Show off your skills! During the interview, be ready to share specific examples of how you've led a team or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace Assistant Store Manager (Retail) in Street
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great experience for customers, as this is key for the Assistant Store Manager role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take this extra step!
Demonstrate Leadership Experience: If you’ve led or coached a team before, make sure to mention it! We’re looking for someone who can inspire and develop their team, so share examples of how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Boots UK
✨Know Your Customer Service Basics
As an Assistant Store Manager, you'll be leading a team focused on delivering excellent customer service. Brush up on your customer service principles and think of examples from your past experiences where you went above and beyond for a customer. This will show your understanding of the role and your commitment to customer satisfaction.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities like patient pre-screening and dispensing, it’s beneficial to have a basic understanding of these processes. Do some research on common practices in optometry and be ready to discuss how you can support your team in these areas. This will demonstrate your eagerness to learn and contribute.
✨Showcase Your Leadership Skills
You’ll be managing a diverse team, so be prepared to talk about your leadership style. Think of specific instances where you’ve led or coached a team, and how you helped them develop their skills. Highlighting your ability to inspire and motivate others will resonate well with the interviewers.
✨Prepare Questions About Growth Opportunities
Boots Opticians is committed to career development, so come prepared with questions about the training programmes and growth opportunities available. This shows that you’re not just looking for a job, but are genuinely interested in building a long-term career with them. It also gives you insight into how they can support your professional journey.
