Store Manager in Stoke-on-Trent

Store Manager in Stoke-on-Trent

Stoke-on-Trent Full-Time 30000 - 40000 £ / year (est.) No home office possible
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Boots UK

At a Glance

  • Tasks: Lead and inspire your team to deliver exceptional customer care and drive store success.
  • Company: Join Boots, a leading pharmacy-led health and beauty retailer with a focus on inclusivity.
  • Benefits: Enjoy generous discounts, flexible benefits, and access to 24/7 support.
  • Other info: Embrace a collaborative culture with opportunities for personal and professional growth.
  • Why this job: Make a real impact in a dynamic environment while progressing your career in beauty and healthcare.
  • Qualifications: Retail management experience and a passion for customer service are essential.

The predicted salary is between 30000 - 40000 £ per year.

As a Store Manager you will work in store and truly drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.

About The Role

  • Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
  • Lead the sales and performance of your store, whilst keeping our customers close to heart.
  • Be a passionate ambassador for Boots brand, helping us work towards becoming the world's best pharmacy‑led health and beauty retailer.
  • Make the shop floor your own, get to know our teams, sales and operations.
  • Consider what we can do to change for the better to set Boots apart from other retailers.
  • Get to know your teams – find out what they like and what they want to see change.

What You’ll Need To Have

  • Retail management and commercial experience, with great customer service skills.
  • Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
  • Ability to work at pace and react to the changing needs of the customer.
  • A collaborative personality and ability to thrive in a team‑centred approach.
  • A passion for keeping up to date with your own learning and development.
  • Ability to coach and develop individuals and teams.

It would be great if you also have

  • Experience and comfortable with navigating and embracing new technology.

Our Benefits

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, we change for the better. We are happy to provide reasonable adjustments to help you to be at your best.

Store Manager in Stoke-on-Trent employer: Boots UK

At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. As a Store Manager, you will not only lead a passionate team but also benefit from comprehensive training and career progression opportunities in the beauty and healthcare sectors. With generous employee discounts, flexible benefits, and a commitment to your well-being, Boots is dedicated to helping you thrive both personally and professionally.
Boots UK

Contact Detail:

Boots UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager in Stoke-on-Trent

✨Tip Number 1

Get to know the company inside out! Research Boots' values, mission, and recent news. This will help you connect your experience with what they stand for during interviews.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've inspired teams or driven performance. We want to hear how you can bring that passion to Boots!

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Boots family!

We think you need these skills to ace Store Manager in Stoke-on-Trent

Retail Management
Customer Service Skills
Commercial Experience
Strategic Leadership
Performance Management
Team Collaboration
Adaptability
Coaching and Development
Technology Navigation
Passion for Learning and Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for customer care shine through! We want to see how your passion aligns with our mission at Boots. Share specific examples of how you've inspired teams or improved customer experiences in the past.

Tailor Your Application: Make sure to customise your application to highlight your retail management experience and how it relates to the Store Manager role. We’re looking for candidates who can lead and deliver on our company strategy, so be clear about your relevant skills and achievements.

Be Authentic: Don’t be afraid to show your personality! We value a collaborative approach, so let us know what makes you unique and how you connect with teams. Authenticity goes a long way in helping us understand how you’d fit into our Boots family.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!

How to prepare for a job interview at Boots UK

✨Know Your Store Inside Out

Before the interview, take some time to familiarise yourself with the store's layout, products, and services. Understand what makes Boots unique and how you can contribute to its success. This knowledge will show your passion for the brand and your commitment to delivering exceptional customer care.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or improved performance. Highlight your ability to coach and develop individuals, as this is crucial for the Store Manager role.

✨Emphasise Customer-Centric Strategies

Be ready to discuss your approach to customer service and how you would implement strategies to enhance the customer experience. Share ideas on how to keep customers at the heart of everything you do, which aligns perfectly with Boots' values.

✨Demonstrate Adaptability

Retail is fast-paced, so be prepared to talk about how you've adapted to changing circumstances in previous roles. Share examples of how you've reacted to customer needs or market trends, showcasing your ability to thrive in a dynamic environment.

Store Manager in Stoke-on-Trent
Boots UK
Location: Stoke-on-Trent
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