At a Glance
- Tasks: Help customers with skincare advice and provide personalised beauty consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and a personal pension scheme.
- Other info: Flexible working options available; great career development opportunities.
- Why this job: Be part of a brand that empowers confidence and celebrates natural beauty.
- Qualifications: Customer service skills and a passion for skincare are essential.
The predicted salary is between 12 - 14 £ per hour.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About The Role
From engaging with customers to providing personalised beauty consultations, your day will be filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- You will be based on our Liz Earle counter in store and report into the Counter Manager.
- Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues.
- Provide personalised consultations and skin services.
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions.
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products.
What You’ll Need To Have
- Welcome each customer and treat everyone with empathy and understanding.
- Enjoy meeting sales targets and playing your part to deliver great team performance.
- Love to learn and keep up to date with the latest skincare trends.
- Be comfortable working both on your own and within a team.
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs.
It would be great if you also have
- Previous experience working with customers.
- Experience using skincare products on customers.
Our Benefits
- Liz Earle Employee discount of up to 75%.
- Store discount (e.g., Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC certification.
- Generous holiday allowance that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
Join us and together we can achieve more. Find out more here.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Stirling employer: Boots UK
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and personal growth. Our commitment to employee development is evident through our award-winning Skin School programme and generous benefits, including up to 75% employee discount and a personal pension scheme. Join us on the Isle of Wight, where you can be part of a brand that values natural beauty and empowers you to make a meaningful impact in customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Stirling
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you can confidently recommend the best products for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to simulate customer interactions. The more comfortable you are engaging with others, the better you'll connect with customers on the counter.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey or favourite products during interviews. This personal touch can help you stand out as a genuine brand ambassador for Liz Earle.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to be part of the Liz Earle team right from the start!
We think you need these skills to ace Liz Earle - Customer Advisor in Stirling
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about Liz Earle products and how they resonate with you. We want to see that you're genuinely excited about helping customers feel their best.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles. This will show us that you understand our ethos and are ready to be a proud brand ambassador.
Be Personable and Engaging:Your written application should reflect your ability to connect with customers. Use a friendly tone and include examples of how you've built relationships in past roles. We want to know how you can create a welcoming atmosphere for our customers!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Liz Earle.
How to prepare for a job interview at Boots UK
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Liz Earle’s product range and their benefits. This will not only show your passion for the brand but also help you answer questions about how you would advise customers on their skincare needs.
✨Emphasise Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully helped customers. Highlight your ability to build relationships and provide personalised consultations, as this aligns perfectly with what Liz Earle values in a Customer Advisor.
✨Show Your Team Spirit
Liz Earle is all about teamwork, so be ready to discuss how you work well with others. Share instances where you’ve collaborated with colleagues to achieve sales targets or improve customer experiences, showcasing that you embody the 'We Are One Team' ethos.
✨Stay Updated on Skincare Trends
Demonstrate your enthusiasm for the beauty industry by discussing current skincare trends or new products. This shows that you’re proactive about learning and can engage customers with the latest information, making you a valuable asset to the team.
