At a Glance
- Tasks: Support health and wellness brands, provide expert advice, and maintain store shelves.
- Company: Join Boots, a leading health and beauty retailer in the UK.
- Benefits: Enjoy employee discounts, a retirement savings plan, and access to 24/7 counselling support.
- Other info: This is a permanent role with a commission-free pay structure.
- Why this job: No experience required; full training provided for a rewarding career in health and wellness.
- Qualifications: Enthusiasm for health and wellness, and willingness to complete NVQ2 Healthcare Training Programme.
The predicted salary is between 28000 - 28000 £ per year.
About the role
The hourly rate for this role is £13.56 and up to £15.59 across selected London locations. No previous experience is required, and full training will be provided. As a Health and Wellness Sales Advisor you will combine expert product knowledge with customer service skills to drive sales and positively impact customer wellbeing. You will work on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that work for them, while supporting sales through genuine, feel‑good service.
Responsibilities
- Support all health and wellness brands, offering expert, unbiased advice to ensure the best customer experience.
- Use open questions to understand customer needs and offer holistic healthcare solutions, including in‑store and Online Doctor services, and refer to the dispensary or pharmacist where needed.
- Employ sales and communication skills daily to connect with customers and support their diverse health needs.
- Maintain store shelves, ensuring they are well‑stocked, cleaned, and tidy throughout the day.
- Participate in a Healthcare Training Programme at NVQ2 level.
- Contribute to team success; a commission‑based pay structure is not part of this role.
Essential Skills and Experience
- Enthusiasm and passion for health and wellness.
- Warm, approachable manner and confidence to start conversations with customers.
- Ability to make customers feel at ease sharing sensitive or graphic healthcare needs.
- Self‑motivated, sales‑driven and focused on delivering a great customer experience.
- Team player committed to the store’s success.
- Digitally savvy and comfortable using technology in an omnichannel environment.
- Proactive learning about new products and services to deliver a seamless health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2).
Desirable Skills and Experience
- Experience working towards sales targets.
- Experience in a healthcare or wellness setting.
Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity, paternity and adoption leave pay and a gift card for expecting or adopting parents.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health Employee Assistance Programme.
Employment Information
This is a permanent role. The successful candidate will need to complete a DBS, PVG or Access NI Check as required.
EEO Statement
We are an equal opportunity employer and celebrate diversity and inclusion in the workplace.
Health & Wellness Specialist in Southampton employer: Boots UK
Boots offers a generous employee benefits package including enhanced parental leave and a flexible benefits scheme. Located in London, the team is dedicated to providing exceptional customer service and wellbeing solutions. Join a diverse workplace that values inclusion and personal growth.
