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- Tasks: Engage with customers, assist with eye tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a leader in customer care and inclusivity.
- Benefits: Enjoy discounts, bonuses, flexible benefits, and career development opportunities.
- Other info: Inclusive workplace that values diversity and personal growth.
- Why this job: Make a difference in customers' lives while learning in a dynamic retail environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 ÂŁ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution – no two days will be the same.
Your role within the team will give you lots of opportunities to develop your knowledge through our industry‑leading “Step Into Optics” training programme, which includes both workshop‑based learning and practical on‑the‑job experience. You will be based in store and report to the store manager.
You Will Also Be Involved In:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop‑floor standards
What You’ll Need To Have:
- Passion for customer care
- Desire to learn
It Would Be Great If You Also Have:
- Experience in a retail or clinical environment
Our Benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity, paternity and adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are a proud equal‑opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Optical Consultant - Foundation in Scotland employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant - Foundation in Scotland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples from your past experiences where you've gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Consultant - Foundation in Scotland
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you've gone the extra mile for a customer, as this will resonate with us at Boots Opticians.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Optical Consultant. We want to see how you can contribute to our team and help our customers find the perfect eyewear solutions.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what makes you a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Before the interview, brush up on your knowledge about eyewear and customer service. Familiarise yourself with common optical terms and products. This will show that you’re genuinely interested in the role and ready to engage with customers.
✨Show Your Passion for Customer Care
During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to listen and understand customer needs, as this is crucial for the Optical Consultant position.
✨Be Ready for Role-Play
Expect some role-play scenarios where you might need to demonstrate how you'd interact with a customer. Practice these situations beforehand so you can showcase your communication skills and problem-solving abilities effectively.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training programme or how the team supports each other. This shows your enthusiasm for the role and your desire to grow within the company.