At a Glance
- Tasks: Assist customers, manage tills, and maintain an attractive store environment.
- Company: Join Boots, a leading retailer with a commitment to customer service.
- Benefits: Competitive pay, generous discounts, flexible hours, and comprehensive training.
- Other info: Enjoy a supportive and inclusive workplace with growth opportunities.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Strong communication skills and a team-oriented mindset are essential.
The predicted salary is between 13.02 - 15.1 £ per hour.
Role Overview
You will work onsite and report into the Assistant or Store Manager. Your responsibilities include assisting with tills, advising customers, and working in the back shop.
Key Responsibilities
- Help customers feel comfortable: listen, answer questions, give advice, recommend products.
- Promote in‑store offers, schemes, and products to improve sales.
- Ensure product displays are accurate and attractive on the shop floor.
- Provide excellent service at the tills.
- Assist with stock management in the stock rooms.
- Collaborate with team members to maintain a clean and presentable store.
Training & Development
Full training is provided, accredited by the Institute of Customer Service.
Essential Skills & Experience
- Ability to thrive in a fast paced, varied environment.
- Strong communication and active listening skills.
- Team‑oriented mindset and collaborative approach.
- Attention to detail in customer interactions.
- Commitment to representing the Boots brand with pride.
Desirable Skills & Experience
- Experience delivering customer care and excellent service.
Working Hours & Shift Patterns
Flexible shift patterns throughout the week, including weekend shifts.
Pay & Benefits
- Hourly rate £13.02 – £15.10 in selected London locations, with increase after 6 months.
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for expecting or adopting a child.
- Flexible benefits scheme.
- Free 24/7 counselling and support through TELUS Health (Employee Assistance Programme).
Equal Employment Opportunity Statement
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Customer Advisor in Porthcawl employer: Boots UK
At Boots, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and teamwork. As a Customer Advisor, you'll benefit from comprehensive training accredited by the Institute of Customer Service, flexible shift patterns, and a range of perks including generous employee discounts and a robust retirement savings plan. Our commitment to your growth and well-being is evident through our enhanced parental leave policies and access to 24/7 counselling support, making Boots a rewarding place to build your career in the heart of London.
