At a Glance
- Tasks: Support patients with healthcare concerns and ensure the pharmacy runs smoothly.
- Company: Join Boots, a leading Pharmacy-led retailer dedicated to legendary patient care.
- Benefits: Enjoy flexible working hours, competitive holidays, and generous staff discounts.
- Why this job: Make a real difference in patients' lives while developing your pharmacy career.
- Qualifications: NVQ Level 3 in Pharmacy Services required; passion for customer care is essential.
- Other info: Diversity and inclusion are at our core; we support your career growth with training opportunities.
Our busy pharmacy on the main street of Prestwick town serves patients and customers supported by DSP automation, a part-time base pharmacist, and a full-time store manager. We are looking for someone to support the patients in our store by offering a friendly face and someone to come to with their healthcare concerns. This role is for 24 hours per week.
The importance of your role is to be part of our ambition to be the world’s leading Pharmacy-led retailer. Our patients are at the heart of everything we do, and we’re proud to offer legendary care every day; it’s what sets us apart from other UK Pharmacy chains. This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our patients.
How will you do it? With a technical yet personable approach, you’ll inspire the pharmacy team around you, ensuring that our standards reflect that we care about our patients. Legally and ethically, we want to give them the very best service. Accuracy and care are what this role is all about. You will deliver the safe and effective running of the pharmacy and healthcare business and lead the day-to-day running of the dispensary. You will be an expert in the technical aspects of the supply of medicines while delivering excellent patient care. Guiding and supporting your pharmacy team and working closely with the Pharmacist and Store Leader, you’ll be influential in growing our business.
What you’ll be doing day to day: You will help deliver the safe and effective running of the pharmacy and healthcare business and lead the day-to-day running of the dispensary. Your duties will include:
- Responsibility for legal, safe & ethical decision-making in the pharmacy.
- Delivering on-target delivery of items and services income.
- Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
- Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs and coaching other pharmacy team members to do the same.
- Seeking opportunities to engage external stakeholders to secure locally commissioned services and drive services and items.
- Delivering efficient dispensary operations and ensuring dispensing losses are minimised.
- Ordering medicines, labelling, dispensing, endorsing, and checking of prescriptions.
What you’ll need to have: We’re offering you an exciting career opportunity. It’s a chance to continue your professional and pharmacy journey. You will need to have an NVQ Level 3 in Pharmacy Services (or equivalent) and be registered with the General Pharmaceutical Council to join us. But it isn’t just about experience; we’re looking for people with a genuine passion for customer care, who will support and lead the dispensary team and deliver pharmacy strategy in partnership with the team. To work within our dispensaries, you also need to have completed a Medicines Counter Assistant (NVQ2) qualification or equivalent. You may wish to become an Accuracy Checking Technician (ACT) with us; we can give you the training and support you need to achieve this. As you continue to develop your healthcare knowledge through these qualifications and roles, this will be reflected in your pay and benefits. Excitingly, this is just one of several routes your career could take you within Boots!
Our Diversity and Inclusion commitment: Diversity, equity, and inclusion are at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work-life balance. This role is subject to a DBS/PVG check in certain locations. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
Our Benefits: We have a great range of benefits that go beyond salary and offer flexibility to suit you:
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
*All rewards and benefits are subject to change and eligibility.
Pharmacy Technician employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Technician
✨Tip Number 1
Familiarise yourself with the specific services and products offered by our pharmacy. Understanding our unique approach to patient care will help you engage more effectively during interviews and demonstrate your commitment to our values.
✨Tip Number 2
Network with current employees or professionals in the pharmacy field. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your passion for customer care by preparing examples of how you've positively impacted patients or customers in previous roles. This will highlight your suitability for a position that prioritises patient relationships.
✨Tip Number 4
Research the latest trends and regulations in pharmacy practice. Being knowledgeable about current issues will not only impress us but also show that you're proactive about your professional development.
We think you need these skills to ace Pharmacy Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Pharmacy Technician position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ Level 3 in Pharmacy Services and any other relevant qualifications, such as the Medicines Counter Assistant qualification. Clearly state your registration with the General Pharmaceutical Council.
Showcase Customer Care Skills: Since the role focuses on patient care, include specific examples of how you've provided excellent customer service in previous roles. This will demonstrate your genuine passion for helping others, which is crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Use it to explain why you want to work at Boots and how you can contribute to their mission of providing legendary care to patients.
How to prepare for a job interview at Boots UK
✨Show Your Passion for Patient Care
Make sure to express your genuine passion for customer care during the interview. Share examples of how you've positively impacted patients' experiences in previous roles, as this aligns with the company's commitment to legendary care.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical expertise in pharmacy services, including your understanding of legal and ethical decision-making. Highlight your qualifications, such as your NVQ Level 3 in Pharmacy Services, to showcase your readiness for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle patient concerns. Practice responding to situations where you had to make quick decisions or provide guidance to customers, demonstrating your ability to lead the dispensary team.
✨Emphasise Team Collaboration
Since the role involves working closely with the pharmacist and store leader, emphasise your teamwork skills. Share experiences where you successfully collaborated with colleagues to achieve common goals, showcasing your ability to inspire and support your pharmacy team.