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- Tasks: Lead and inspire the store team to deliver exceptional customer experiences.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy bonuses, discounts, career development, and flexible benefits.
- Why this job: Develop your clinical and leadership skills in a supportive environment.
- Qualifications: Experience in an optical setting and a desire to learn.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Reporting to the Hub Manager, you will act as duty manager in store and be responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. You will work across the whole store, handling customer service, store operations, and clinical activities such as pre‑screening, dispensing, accuracy checks and more. In this role you will have opportunities to develop clinical and leadership skills, supported by Boots Optics' “Step Into Optics” training programme and additional leadership training.
What You’ll Need To Have:
- Worked in an Opticians or within an optical environment
- Desire to learn
- It would be great if you also have led or coached a team
Our Benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non‑Clinical Career development opportunities (Apprenticeships)
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s Next:
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Job Details: Seniority level: Mid‑Senior, Employment type: Full‑time, Job function: Health Care Provider, Industry: Retail.
Opticians Team Leader employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Opticians Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in an optical environment and your leadership skills.
✨Tip Number 3
Show off your passion for optics! During the interview, share specific examples of how you've led or coached a team in the past. Highlight any clinical experiences that relate to the role, as this will demonstrate your commitment to delivering an exemplary customer experience.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics at Boots Opticians. This shows your interest and helps you gauge if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Opticians Team Leader
Some tips for your application 🫡
Show Your Passion for Optics: When writing your application, let us see your enthusiasm for the optical field. Share any relevant experiences you've had in an opticians or similar environment, and highlight your desire to learn and grow in this role.
Highlight Leadership Experience: If you've led or coached a team before, make sure to mention it! We want to know how you inspire others and create a positive atmosphere. Use specific examples to demonstrate your leadership skills.
Tailor Your Application: Take a moment to customise your application for this role. Refer to the job description and align your skills and experiences with what we're looking for. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products and services. Familiarise yourself with Boots Opticians' offerings, as well as any recent developments in the optical field. This will show that you're genuinely interested and ready to lead the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led or coached a team in the past. Think about specific situations where you inspired others or improved team performance. This will demonstrate your capability to take on the Team Leader role effectively.
✨Customer Experience is Key
Be ready to discuss how you would enhance customer service in the store. Think of strategies to create an exemplary customer experience, as this is a crucial part of the role. Share any relevant experiences where you’ve gone above and beyond for customers.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the training programmes available or how the team collaborates to achieve goals. It shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
