Optical Store Team Lead — Customer Care & Clinic Ops
Optical Store Team Lead — Customer Care & Clinic Ops

Optical Store Team Lead — Customer Care & Clinic Ops

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, manage store operations, and provide top-notch customer service.
  • Company: A leading optical retailer in Greater London with an inclusive culture.
  • Benefits: Training, bonuses, employee discounts, and a supportive work environment.
  • Why this job: Inspire your team while making a difference in customers' lives.
  • Qualifications: Experience in an optical setting and a passion for learning.
  • Other info: Great opportunity for career growth in a dynamic retail environment.

The predicted salary is between 36000 - 60000 £ per year.

A leading optical retailer in Greater London is seeking a Team Leader to manage store operations and inspire the team. This role involves customer service, overseeing the store, and engaging in clinical activities. Ideal candidates will have experience in an optical environment and a desire to learn. The company offers various benefits, including training, bonuses, and employee discounts, fostering an inclusive workplace culture.

Optical Store Team Lead — Customer Care & Clinic Ops employer: Boots UK

As a leading optical retailer in Greater London, we pride ourselves on being an excellent employer that values our team members' growth and well-being. Our inclusive workplace culture is complemented by comprehensive training programmes, attractive bonuses, and generous employee discounts, ensuring that you not only thrive in your role as Team Leader but also enjoy a fulfilling career path within the optical industry.
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Contact Detail:

Boots UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Store Team Lead — Customer Care & Clinic Ops

Tip Number 1

Network like a pro! Reach out to your connections in the optical industry and let them know you're on the hunt for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research common questions for Team Leaders in customer care and clinic ops, and think about how your experience fits the bill. Practising your answers will help you feel more confident when it’s time to shine.

Tip Number 3

Show off your passion for optics! When you get the chance to chat with potential employers, make sure to highlight your experience in the optical environment and your eagerness to learn. It’ll set you apart from the crowd!

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!

We think you need these skills to ace Optical Store Team Lead — Customer Care & Clinic Ops

Customer Service
Team Leadership
Store Operations Management
Clinical Activities Engagement
Experience in Optical Environment
Desire to Learn
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles, especially in an optical environment.

Highlight Your Leadership Skills: As a Team Leader, we want to know how you inspire and manage a team. Include experiences where you've led a group, resolved conflicts, or motivated others to achieve their best. This will show us you're ready to take charge!

Tailor Your Application: Make sure your application speaks directly to the job description. Use keywords from the listing, like 'store operations' and 'clinical activities', to demonstrate that you understand the role and are a perfect fit for our team.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!

How to prepare for a job interview at Boots UK

Know Your Optical Stuff

Brush up on your knowledge of optical products and services. Familiarise yourself with common customer queries and the latest trends in eyewear. This will not only show your expertise but also demonstrate your passion for the industry.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your colleagues or improved store operations. Highlighting your leadership experience will be key to impressing them.

Customer Care is Key

Be ready to discuss your approach to customer service. Share stories that illustrate your ability to handle difficult situations and ensure customer satisfaction. They’ll want to see that you can maintain a positive atmosphere in the store.

Engage with Clinical Activities

If you have any experience with clinical tasks, make sure to mention it. Discuss how you can contribute to the clinic operations and support the team in providing excellent care. Showing your willingness to learn and grow in this area will set you apart.

Optical Store Team Lead — Customer Care & Clinic Ops
Boots UK
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  • Optical Store Team Lead — Customer Care & Clinic Ops

    Full-Time
    36000 - 60000 £ / year (est.)
  • B

    Boots UK

    10000+
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