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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Make a real difference in customers' lives while developing your career.
- Qualifications: Passion for customer care and a desire to learn.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. You will be based in store and report to the store manager.
What You’ll Need To Have
- Passion for customer care
- Desire to learn
It Would Be Great If You Also Have
- Worked in a retail or clinical environment
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant - Foundation
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for customer care and your desire to learn.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. Share personal stories that highlight your experience in retail or clinical environments, and how they’ve shaped your approach to customer service.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
We think you need these skills to ace Optical Consultant - Foundation
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond to help customers in the past – it’s all about making that personal connection!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight any relevant retail or clinical experience you have, as this will show us you're a great fit for the Optical Consultant role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality come through, so don’t be afraid to let your unique voice shine while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Before the interview, make sure you understand the role of an Optical Consultant. Familiarise yourself with the products and services offered by Boots Opticians, especially eyewear solutions. This will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
Since you'll be interacting with customers daily, it's crucial to demonstrate your ability to build relationships. Prepare examples from your past experiences where you've successfully engaged with customers or resolved their issues. This will highlight your desire to learn and grow in a retail environment.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how they support career development. This shows that you're genuinely interested in the role and want to contribute positively to the store.
✨Be Yourself
Boots Opticians values inclusivity and diversity, so don’t be afraid to let your personality shine through. Be authentic in your responses and share your unique perspective on customer care. This will help you connect with the interviewers and demonstrate that you’d be a great fit for their team.
