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For Companies At a Glance
- Tasks: Assist customers with eyewear solutions and support eye-test activities.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and eagerness to learn.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What You’ll Need To Have
- Passion for customer care
- Enthusiasm for learning and personal development
Desirable
- Experience in a retail or clinical environment
Our Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the team dynamics.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their eyewear needs. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be ready to showcase your passion! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your enthusiasm for customer care, which is key for the Optical Assistant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your genuine interest in the position.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific responsibilities from the job description and explain how your experience aligns with them. This shows us you’re genuinely interested in the position.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your unique experiences and what makes you a great fit for our team. Remember, we’re looking for someone who will contribute to our inclusive environment!
Apply Through Our Website: Make sure to apply through our official website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about the benefits and opportunities we offer right there!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, contact lenses, and the importance of eye health. This knowledge will help you engage confidently with customers and show your passion for the role.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you listened to customers' needs and went the extra mile to ensure their satisfaction. This will demonstrate your enthusiasm for customer care, which is crucial for this position.
✨Practice Active Listening
During the interview, practice active listening. Make sure to pay attention to the interviewer’s questions and respond thoughtfully. This skill is essential for an Optical Assistant, as understanding customer needs is key to providing the right solutions.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
