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For Companies At a Glance
- Tasks: Lead the MyTime system, ensuring it runs smoothly and efficiently for all colleagues.
- Company: Join Boots, a company committed to inclusivity and employee well-being.
- Benefits: Enjoy generous discounts, flexible benefits, and 24/7 support through our Employee Assistance Programme.
- Why this job: Make a real impact by optimising systems that enhance colleague experiences.
- Qualifications: Experience in operations management and strong communication skills are essential.
- Other info: Be part of a forward-thinking team with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Time and Attendance Operations Manager is responsible for leading the day-to-day management and optimisation of the MyTime system, ensuring it is reliable, efficient, and fit for purpose for all colleagues. They act as the operational owner of the system, overseeing daily processes, supporting users, and managing new developments. The role reports to the Head of Deployment. The Time and Attendance Operations Manager is part of Core Operations within Central Operations. System Management & Operations
Responsibilities
- Oversee the day-to-day running of the MyTime system, ensuring accuracy, compliance, and consistency
- Act as the first point of contact for system issues, escalating where necessary and ensuring timely resolution
- Ensure system updates and changes are tested, communicated, and embedded effectively
- Development & Continuous Improvement
- Manage and deliver ad hoc system developments and enhancements, working with technical teams and stakeholders
- Identify new opportunities and innovations within MyTime to simplify processes and improve colleagues\’ experience
- Partner with business functions to align system capabilities with future needs and priorities
- Stakeholder Engagement & Communication
- Build strong relationships with leaders, and support teams to ensure MyTime meets business needs
- Gather and analyse feedback to drive improvements and address pain points
- Inspire and coach teams through agile leadership, setting clear goals to achieve a culture of success and recognition
- Governance & Compliance
- Ensure MyTime is compliant with company policies, data protection standards, and legislative requirements
- Maintain accurate records of system changes, developments, and decisions
Qualifications
- Strong operational and systems management experience, ideally within workforce management or HR systems
- Ability to balance day-to-day delivery and long-term improvement
- Strong communication skills, able to translate technical detail into clear colleague-focused messages
- Stakeholder management skills, with the ability to influence and build trust across different teams
- Highly organised with attention to detail and the ability to manage multiple priorities
- Forward-thinking and proactive, with a focus on innovation and colleague experience
- It would be great if you also had:
- Previous Stores experience
- Knowledge of the MyTime system
- Previous leadership experience
Benefits
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Equality and Inclusion
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
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Operations Manager, Time and Attendance employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager, Time and Attendance
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles, especially those who have worked with the MyTime system. They can provide insider info and might even refer you directly, which is always a bonus!
✨Tip Number 2
Prepare for the interview by understanding the key challenges of the Time and Attendance Operations Manager role. Think about how your experience aligns with their needs and be ready to share specific examples of how you've improved systems or processes in the past.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to explain technical details in a way that’s easy to understand. This will demonstrate your ability to translate complex information for colleagues, which is crucial for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Boots.
We think you need these skills to ace Operations Manager, Time and Attendance
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with operational and systems management. We want to see how your skills align with the MyTime system and the role's responsibilities.
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate how you've effectively translated technical details into clear messages for colleagues in the past. We love seeing examples of stakeholder engagement!
Highlight Your Problem-Solving Abilities: As the first point of contact for system issues, it’s important to show us how you’ve tackled challenges before. Share specific examples of how you’ve resolved issues or improved processes in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Boots UK
✨Know Your MyTime System
Before the interview, make sure you have a solid understanding of the MyTime system. Familiarise yourself with its features and functionalities, as well as any recent updates or changes. This will not only show your enthusiasm for the role but also demonstrate your readiness to take on the operational ownership.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully built relationships with stakeholders in previous roles. Be ready to discuss how you’ve gathered feedback and used it to drive improvements. This is crucial for the Operations Manager role, so highlight your ability to influence and communicate effectively across teams.
✨Emphasise Continuous Improvement
Think about instances where you've identified opportunities for process improvements in your past experiences. Be prepared to share specific examples of how you’ve implemented changes that enhanced user experience or operational efficiency. This aligns perfectly with the continuous improvement aspect of the job.
✨Demonstrate Agile Leadership
As an Operations Manager, you'll need to inspire and coach teams. Prepare to discuss your leadership style and how you set clear goals for your team. Share examples of how you've fostered a culture of success and recognition, which is key to thriving in this role.