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- Tasks: Support the project team in transforming retail processes and enhancing colleague experiences.
- Company: Join Boots, a leading health and beauty retailer with a focus on inclusivity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Be part of an exciting project that makes a real difference for store teams.
- Qualifications: Strong understanding of retail operations and excellent communication skills.
- Other info: Opportunities for career growth and a dynamic, inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Contract: Permanent, Full‑Time
Location: Nottingham Support Office
Salary: Lv 6
Closing date: 09/01/26
Recruitment Partner: Daniel White, Daniel.white1@boots.co.uk
Welcome to the Boots Operations Development team—an exciting team at the heart of Boots UK's Central Operations Function. Our aim is to ensure that what we do is; Simpler for Stores, Better for Customers and More Value for Boots. We're focusing on efficient processes and smart technology investments to make our Team Members' jobs easier and drive improved KPIs across the whole of the Retail Operation.
About the Role
As a Project Specialist you will be integral to the discovery phase of our exciting EPOS (Till software) replacement programme (Griffin), by supporting the Project team in building the initial scoping and requirements for this transformational programme you will play a key role in enabling the organisation to move to the next stage of the project.
Key Responsibilities
- Supporting the Subject Matter Expert(s) define new retail processes, helping to define and refine build requirements and driving an improved colleague experience across all aspects of the programme.
- Support the BAU team to work cross functionally with internal stakeholders to deliver a plan of simplification opportunities and process enhancements.
- Support and execute a readiness and communication plan to support the implementation of the changes with field and store teams.
- Support the project delivery, planning and tracking documentation and provide status updates to the project sponsors.
What You'll Need To Have
- A strong understanding of managing and operating different formats of Boots stores and a strong knowledge of store operational processes.
- Able to build relationships and work productively with a wide range of internal teams, confident in engaging, influencing, and delivering results together.
- Enthusiastic and excited to seek out new opportunities, power through problems and deliver the very best solutions for store teams.
- Strong written and verbal communication skills and confidence in presenting to all work levels.
- Good working knowledge of Microsoft Office to include Outlook, Teams, Word, PowerPoint and Excel.
It would be great if you also have
- Project Management or Continuous Improvement methodology experience.
- Process Mapping experience.
- Boots Store experience.
- User acceptance testing experience.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's Next
Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Specialist - Operations Development in Nottingham employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist - Operations Development in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Boots' values, recent projects, and their approach to operations development. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and operational processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Boots family.
We think you need these skills to ace Specialist - Operations Development in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Specialist - Operations Development role. Highlight your relevant experience in managing store operations and any project management skills you have. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since strong written and verbal communication is key for this role, don’t hold back! Use clear and concise language in your application. We love seeing candidates who can present their ideas effectively, so let your personality shine through!
Demonstrate Your Problem-Solving Abilities: In your application, share examples of how you've tackled challenges in previous roles. We’re looking for enthusiastic individuals who can power through problems and deliver the best solutions, so make sure to showcase your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Make sure you have a solid understanding of Boots' operations and the specific role you're applying for. Brush up on retail processes and how they impact store efficiency. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves working with various internal teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when influencing stakeholders or presenting ideas. This will demonstrate your ability to engage with different levels within the organisation.
✨Be Ready to Discuss Problem-Solving
Think of specific challenges you've faced in previous roles and how you overcame them. Boots values enthusiasm and the ability to power through problems, so be prepared to share your thought process and the solutions you implemented. This will highlight your proactive approach to challenges.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the role and the team. Ask about the EPOS replacement programme or how success is measured in the Operations Development team. This shows your interest and helps you gauge if the company culture aligns with your values.
