Boots UK in Nottingham (Support Office) is looking for a CX Performance Analyst to join our Central Operations team. You will support real-time performance across the Customer Support Centre, helping to meet KPIs, productivity and customer experience throughout the day.
Reporting to the CX Operations Performance Manager, you’ll monitor live volumes and service levels, take intraday actions, and provide updates to Team Leaders and Operations Managers.
#J-18808-LjbffrReal-Time CX Performance Analyst in Nottingham employer: Boots UK
Boots UK is an excellent employer for pharmacists seeking to make a meaningful impact in patient care within the vibrant community of Basingstoke. With a strong commitment to career development and a supportive work culture, employees benefit from diverse growth opportunities and access to both in-store and digital tools that enhance their professional skills. Join us to be part of a team that values exceptional service and fosters a collaborative environment.
