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- Tasks: Support the planning and development of an exciting EPOS replacement programme.
- Company: Join Boots, a leading health and beauty retailer with a focus on innovation.
- Benefits: Enjoy flexible benefits, employee discounts, and a supportive work environment.
- Why this job: Be part of a transformative project that enhances the retail experience for customers and colleagues.
- Qualifications: Strong understanding of store operations and excellent communication skills required.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Contract: 12-month FTC/Secondment
Location: Nottingham (Support Office)
Closing date: 26/12/25
Welcome to the Boots Operations Development team– an exciting team at the heart of Boots UK's Central Operations Function. Our aim is to ensure that what we do is simpler for stores, better for customers and more value for Boots. We're focusing on efficient processes and smart technology investments to make our Team Members jobs easier and drive improved KPIs across the whole of the Retail Operation.
About The Role
As a Project Specialist you will be integral to the planning and development of our exciting EPOS (Till software) replacement programme (Griffin), reporting into a Business Project Manager and working alongside multiple IT teams. You will support the Project team in building the requirements for this transformational programme and play a key role in enabling the organisation to deliver this complex and far-reaching project.
Key Responsibilities
- Supporting the Subject Matter Expert(s) to define new retail processes, helping to define and refine build requirements and driving an improved colleague experience across all aspects of the programme.
- Support the BAU team to work cross-functionally with internal stakeholders to deliver a plan of simplification opportunities and process enhancements.
- Support and execute a readiness and communication plan to support the implementation of the changes with field and store teams.
- Support the project delivery, planning and tracking documentation and provide status updates to the project sponsors.
What You'll Need To Have
- A strong understanding of managing and operating different formats of Boots stores and a strong knowledge of store operational processes.
- Able to build relationships and work productively with a wide range of internal teams.
- Enthusiastic and excited to seek out new opportunities, power through problems and deliver the very best solutions for store teams.
- Strong communication skills and confidence in presenting to all work levels.
- Good working knowledge of Microsoft Office to include Outlook, Teams, Word, PowerPoint and Excel.
It would be great if you also have:
- Project Management or Continuous Improvement methodology experience.
- Process Mapping experience.
- Boots Store experience.
- User acceptance testing experience.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's Next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Project Specialist – Operations Development (Griffin Programme) in Nottingham employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Specialist – Operations Development (Griffin Programme) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots, especially in the Operations Development team. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and operational processes. We want to show off our knowledge and enthusiasm for the role, so let’s nail those responses!
✨Tip Number 3
Don’t forget to showcase our skills in communication and teamwork during interviews. Boots values collaboration, so let’s share examples of how we’ve worked with diverse teams to achieve great results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to highlight how we fit into the exciting Griffin Programme.
We think you need these skills to ace Project Specialist – Operations Development (Griffin Programme) in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Specialist role. Highlight your experience with retail processes and any relevant project management skills. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since strong communication is key for this role, don’t shy away from demonstrating your ability to present ideas clearly. Use examples from your past experiences where you effectively communicated with different teams or stakeholders.
Be Enthusiastic!: We love candidates who are excited about the opportunity! Share your passion for improving processes and enhancing colleague experiences. Let us know why you’re keen to be part of the Griffin Programme and how you can contribute.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Make sure you have a solid understanding of Boots' operations and the specific processes related to the Griffin Programme. Brush up on your knowledge of retail operations and how they impact customer experience, as this will show your genuine interest in the role.
✨Build Relationships
During the interview, demonstrate your ability to build relationships with various internal teams. Share examples of how you've successfully collaborated in the past, as this is crucial for the Project Specialist role.
✨Communicate Clearly
Strong communication skills are key for this position. Practice presenting your ideas clearly and confidently, as you'll need to convey complex information to different stakeholders. Consider doing a mock presentation to get comfortable.
✨Show Enthusiasm for Improvement
Express your excitement about seeking out new opportunities and driving process enhancements. Share specific examples of how you've tackled challenges in previous roles and contributed to continuous improvement initiatives.
