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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits.
- Why this job: Make a difference in customers' lives while developing your career.
- Qualifications: Passion for customer care and a desire to learn.
- Other info: Opportunities for career growth and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. You will be based in store and report to the store manager.
What You’ll Need To Have
- Passion for customer care
- Desire to learn
It Would Be Great If You Also Have
- Worked in a retail or clinical environment
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation in Nottingham employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant - Foundation in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for customer care and your desire to learn, which are key for the Optical Consultant role.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Boots Opticians values inclusivity and diversity, so don’t be afraid to be yourself and share your unique experiences that relate to customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Optical Consultant - Foundation in Nottingham
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We love seeing that genuine passion!
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially if you've worked in retail or a clinical environment. We want to see how your background aligns with the Optical Consultant role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects how you’ll interact with our customers.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Boots UK
✨Know Your Customer Care
Since the role is all about building relationships with customers, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show your passion for customer care during the interview.
✨Familiarise Yourself with Optical Products
Take some time to learn about different eyewear solutions, glasses, and contact lenses. Being knowledgeable about the products will not only impress the interviewer but also help you answer questions confidently and demonstrate your desire to learn.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios during the interview. Practice how you would greet a customer, assist them with their needs, and handle any objections. This will help you feel more comfortable and showcase your interpersonal skills.
✨Show Enthusiasm for Continuous Learning
Express your eagerness to develop both clinically and non-clinically. Mention any relevant courses or training you've undertaken, and be ready to discuss how you plan to grow within the company. This aligns perfectly with their focus on career development opportunities.
