Boots UK is hiring a CX Advisor on a fixed-term contract until 31 December 2026, with part-time hours (25 per week) based in Nottingham. You’ll support customers across phone, email, live chat and social channels in a fast-paced environment, with structured training from day one.
You’ll handle queries from Boots.com orders, Advantage Card and healthcare services, taking ownership and delivering clear solutions while protecting customer data and complying with GDPR and related protocols.
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Multichannel CX Advisor (Part-Time, 25–37.5h) in Nottingham employer: Boots UK
At Boots, we are redefining the beauty retail experience, and as a Beauty Specialist, you'll be at the forefront of this exciting journey. Our vibrant work culture fosters collaboration and shared success, with no individual commission pressure, allowing you to focus on creating genuine connections with customers. With extensive training opportunities, a generous product allowance, and a commitment to employee wellbeing, Boots is an exceptional employer dedicated to supporting your growth and helping you thrive in your career.
