At a Glance
- Tasks: Drive personalised offers and engage customers through innovative marketing strategies.
- Company: Join Boots, a leading brand committed to customer engagement and inclusivity.
- Benefits: Enjoy generous discounts, flexible benefits, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and creative team.
- Why this job: Make a real impact on customer loyalty while developing your marketing skills.
- Qualifications: Experience in marketing and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Fixed-Term – end date January 2027
Location: Nottingham, Beeston
Recruitment Partner: Kershia Broughton
What You'll Be Doing
You will report to the Marketing Manager and collaborate with both internal and external stakeholders to deliver impactful customer communications. Your focus will be on driving real commercial results while ensuring our customers feel valued and engaged.
Key Responsibilities
- Support and deliver the personalised offers plan for the Boots app, providing targeted and relevant offers to our growing customer base.
- Champion the Boots Advantage Card and app, ensuring alignment on the role of personalised offers.
- Manage multi‑channel communications (Email, App, Events) to highlight strong offers delivered to customers.
- Drive KPI performance, including channel engagement and incremental sales.
- Review and assess commercial/cost impact, defining opportunities for improvement.
What You'll Need To Have (Must‑haves)
- Strong background in marketing, ideally with experience in CRM digital communications.
- A creative mindset with a customer‑first and analytical approach.
- Excellent relationship‑building skills with both internal and external stakeholders.
- Exceptional attention to detail and organisational skills, able to juggle multiple tasks effectively.
- Strong communication skills and a flexible attitude towards new challenges.
It Would Be Great If You Also Have
- Experience in managing marketing campaigns across various channels.
- A passion for customer engagement and loyalty programmes.
Rewards Designed For You
- Boots Retirement Savings Plan (up to 6% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and more.
We are an equal opportunity employer, committed to creating a brilliant Boots where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Customer Marketing Specialist - Personalised Offers in Nottingham employer: Boots UK
Boots is an exceptional employer located in Nottingham, Beeston, offering a vibrant work culture that prioritises employee well-being and growth. With a strong commitment to diversity and inclusion, Boots provides generous benefits such as a retirement savings plan, flexible working options, and extensive employee discounts, ensuring that every team member feels valued and supported. The role of Customer Marketing Specialist – Personalised Offers not only allows for creative input but also offers opportunities for professional development within a dynamic marketing environment.
